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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,889 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.easy to use and hate getting my keys out and like new technology

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works flawlessly. Love that everyone has there own code and we are aware of who comes and goes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest x Yale - Smart Lock with Nest Connect - Satin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been my first found it easy to use happy for owning one work fine with the phone everything I liked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent smart lock if you can go keyless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had keyed smart locks in the event that I needed to enter when the code wouldn’t work, but I decided to give it a go without that feature. Overall the lock is great but you need to line up the bolt and the hole in the jamb without any, or a very small amount, of friction. Since I was adding these to an existing door, I needed to slightly adjust the jamb so the bolt closed without any errors. It is nice to see the lock is closed in the nest app. Overall, I’m happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working as described. Installation was smooth and item still currently working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for remote access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Yale links to my alarm and furnace! I unlock the door and my house is ready for me to enter!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was easy to install. The keys are responsive and so far everything has worked great with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install and it works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install for this lock is simple. It works great and it is very easy to set up in the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent locks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of Nest Yale Locks have them for all our homes. A total of 12 and they work flawlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    overall great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart lock has gone offline twice. Not easy to get it back online. Installation was a challenge and time consuming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works excellent. Easy to get in and out of the house. Looks great. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home protection made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we had a locksmith drill a hole and install, it's been incredibly easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and sturdy assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple assembly.sturdy design. The separate wifi module could be done without in future iterations hopefully

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Couldn’t get to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed into door but could not get it to work with our WiFi even though we had adequate WiFi. Put in the Nest doorbell and that worked fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very well made, easy to install and hook up to wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Works great with the Nest app. I did have to make minor adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Perfect for kids so they don't have to worry with keeping up with a key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up buying 2 of these because it works so well. You can set up different codes for friends and family and set the days/times in which they are allowed access. It's nice to be able to unlock the door from your phone after a grocery run or if you have your hands full. It is google home compatible and you can lock the doors from the hub, but you cannot unlock which is a good safety feature.

    I would recommend this to a friend
  • Cons mentioned:
    Voice control

    Rated 4 out of 5 stars

    Nest yale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality lock , only thing that its missing would be for siri or google home voice commands to unlock or lock your door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest x Yale smart lock was easy to install. We've been using for approximately 6 months and it has performed well consistently. The battery usage is good. I love the remote lock capability on my phone when it's late at night and I don't want to walk downstairs to make sure front door is locked.

    I would recommend this to a friend