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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,889 reviews
  • Rated 5 out of 5 stars

    Excellent Service and Merchandise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has its perks! Installation included with purchase. The peace of mind that comes with a new door lock is simply priceless. Totally satisfied with this purchase and the staff at Fullerton Best Buy as usual simply amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. No more worrying about lost keys. Works well from iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the yale lock! It works well for our vacation rental unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new home and added this. Easy to install. Glad I chose this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest x Yale - Smart Lock with Nest Connect - Satin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been my first found it easy to use happy for owning one work fine with the phone everything I liked

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working as described. Installation was smooth and item still currently working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for remote access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Yale links to my alarm and furnace! I unlock the door and my house is ready for me to enter!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always seem to leave our front door unlocked. With this problem solved.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was easy to install. The keys are responsive and so far everything has worked great with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless entry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good easy to use. You can input family and guest codes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good smart home addition!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with nest app, must have for smart home addition!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VERY GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product so far has being very good. allows me to open and close my main door with any ambiguity .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent smart lock if you can go keyless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had keyed smart locks in the event that I needed to enter when the code wouldn’t work, but I decided to give it a go without that feature. Overall the lock is great but you need to line up the bolt and the hole in the jamb without any, or a very small amount, of friction. Since I was adding these to an existing door, I needed to slightly adjust the jamb so the bolt closed without any errors. It is nice to see the lock is closed in the nest app. Overall, I’m happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.easy to use and hate getting my keys out and like new technology

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Couldn’t get to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed into door but could not get it to work with our WiFi even though we had adequate WiFi. Put in the Nest doorbell and that worked fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that it works well. Even when I went away, over a thousand miles away

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    overall great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart lock has gone offline twice. Not easy to get it back online. Installation was a challenge and time consuming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Fully integrated with Google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home protection made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we had a locksmith drill a hole and install, it's been incredibly easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest connect lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Easy installation and easy set-up.

    I would recommend this to a friend