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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,889 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy set-up & works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easier to set-up than originally planned. I love the app and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Yale Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extremely smart way to mitigate the use of entrance keys / losing keys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and it works amazing. Have been using for about a week no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent locks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of Nest Yale Locks have them for all our homes. A total of 12 and they work flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Lock and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works great. The auto lock feature does not work well. When you use the option to set the time interval, it does not seem to work properly and auto locks withing 30 seconds. So I have disabled it. Also the nest connect has lot connection with the nest app several times and I had to delete and add it again to work. I have other Nest products like the Door Bell and Thermostat which were working fine when next connect went offline which caused the lock to go offline in the NEST app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome addition to your smart home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition for your smart home! It add a lot of features! Just one remark... if you leave the door open and the auto lock features active (not the one related to your location) it will lock but your door still open. It should have a sensor on the deadbolt to identify if the door is opened or closed before locking it. Other than that, amazing product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works wonderfully with other Nest options. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best lock ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lock i have ever purchased. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock! It has lightened my load on my keyring, and provided some much quality of life improvement. I could leave my house with my car key only if I wanted to. I love the ability to unlock from my phone - as a first time mom I am very busy with our little one. if someone is at the door then I can unlock from my phone (Nest app) and tell my guest to come in via the Nest doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest x Yale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Love that I can leave my keys at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lock,Nice design and easy to install. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this lock. We installed it ourselves and it works perfectly. Awesome buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best looking smart lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this smart lock when we bought our house, instead of switching out the keyed lock on the front door. Over all, we really like it, and it's SUPER convenient to be able to give a code to friends and family (or pet-sitters) when needed. The integration into the Nest and Google Home apps is nice, though it could be more integrated into the Google Home app since they're moving away from the Nest app. The keypad is also the sleekest-looking smart lock we've found, while also supporting 9V-battery emergency power in case the internal batteries failed (since it doesn't have a keyhole).

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new nest yale door lock. Does great job of keeping people out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in under 10 min, easy to figure out and set up, and easy to use! Buy it

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Love Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase completes our Smart home. Love being able to unlock from phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyless lock allows me ease of access. Easy to use with notifications

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can give the kids each their own code and don’t have to worry about keys getting lost

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it…. Easy install….. easy program….. guest modes……

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great locking system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent choice, works great with the google app

    I would recommend this to a friend