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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,889 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally amazing, would buy it again if I had another house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend! I love the easy entry to my house and Bought more as gifts!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, great secured lock but does not work if internet is down

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition to smart home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, works great with google home, love the privacy mode.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Best home guarder

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I feel safety either stay at home or go out! No worries at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for easy home access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to go for walks without needing to bring keys with me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock and easy installation. Wish it had a backup key.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Aliii, we´re happy that you find Nest x Yale Lock a great lock and that you had an easy time with the installation. We do appreciate your suggested feature and we´ll make sure to pass this along to the right team since we're always on the lookout for ways to keep improving our products and services. Alternatively, your Nest and Yale Lock also offer different ways to lock and unlock it. Check out the features below:
      - Use the Nest app.
      - Use the Home app.
      - Use the lock's keypad.
      - Use One Touch Locking.
      - Tell Google Assistant.
      - Use the lock's thumb turn.

      We recommend checking out this link for a more detailed guide on the features we highlighted: https://support.google.com/googlenest/answer/9218571

      We´d also be happy to answer any questions you may be having in mind by visiting us at the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing Lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you install it correctly it works perfectly! I highly recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great product ....never loosing keys again!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock is incredible, now I don't have to worry about misplacing my keys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent lock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to install on a family members house and it exceeded all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product will change your life! No more house keys!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and I like the look of it. I like that you can add and remove passcodes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of this lock and the back light is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. The install and setup is very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is a great smart lock. Easy to use on your phone or on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to be able to lock or unlock your door without having to be in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I love that I can unlock from my Phone. Easy touch pad. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another great nest product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. It linked nice with our app and all the other nest products we have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, simple to use, logs any activity, worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to personal security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pain to install fun to use. I had to get OnTech to install too complicated

    I would recommend this to a friend