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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,889 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can lock and unlock my door with my phone at any time without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless Entry Lock

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this keyless entry lock for our front door. We had a professional lock smith install it for us.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 4 out of 5 stars

    Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with this item. Working as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the lock I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock, and many options to be operated. I can lock or unlock my door even if I'm not home and it also locks automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is great! It works and the best part is you don’t need a key.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect to Nest. Nest products are easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product bought this for our summer home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covienent so you don’t have to have extra keys. I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, but recess must be correct depth.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy all the features of this keyless lock, however the recess where the bolt slides into my doorframe is a millimeter less in depth than the bolt. This slight interference causes the lock to announce that it cannot lock even when it has. It is due to the lock not considering the bolt to be "fully" extended. The lock still serves it's purpose, but it would be nice to be able to disable the alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great remote locking system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went fine and the door locks fine, so as long as the door is correctly closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the nest alarm system. Ties it all together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should have done this long ago. Great addition..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy this is to use. Great addition to our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock with easy installation . Works thru nest app

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best lock ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. Good Buy!!........................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything advertised! I am glad I purchased this product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, as was syncing it to my existing Nest app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock and one of the best battery longevity I have seen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. No more lost keys on kids getting locked out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this lock! would buy it again and suggest it to friends

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock! Super easy to use and pair with phone.

    I would recommend this to a friend