Customer Ratings & Reviews
- Model:
- CM700-100NAS
- |
- SKU:
- 11359380
Customer reviews
Rating 4.7 out of 5 stars with 2211 reviews
(2,211 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Rated 1 out of 5 stars
Poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me 15 days to figure out this modem would not connect all my devices. Tried to return, and I was a few HOURS outside the return window. There was nobody willing to make an exception. I have no idea how to rate the unit, but my one star is for the ridged and unforgiving policy.
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
new modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install improved quality & speed of internet
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friend Rated 3 out of 5 stars
a router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its was ok. but didn't do all that I needed it to do. Wanted a really good wi-fi signal
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi TEDD,
Thank you for your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 3 out of 5 stars
Okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay it was giving me some problems cause of the cable company I had
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Erokznyc,
Thank you for your review. If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 2 out of 5 stars
Nothing but issues
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 9 months ago and it's been nothing but problems. It'll work for a while but then there are stretches where it's nothing but issues. After research this modem has a bad chooser and is not recommended. Not even sure why Best Buy sells a knowingly defective product
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Alright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright it crashes sometimes but decent overall
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jon16,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 3 out of 5 stars
Average
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought This when I changed Cable company to save money on renting equipment and it is Okay
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 3 out of 5 stars
Ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't the product I was told that I needed. Didn't work for me.
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its better than what we had. We are happy that we purchased this item.
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 3 out of 5 stars
Good for medium speed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend this modem if you want high speed. Buy the latest model.
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi NK326,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
Some Concerns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connection dropped several times after set-up. Eventually stabilized and have seen better results as of late.
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 3 out of 5 stars
Docsis Modem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent range and good for one story homes. Doesn't extend to multiple floors
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Seanelk,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
- Pros mentioned:Performance
Rated 4 out of 5 stars
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for what I need! Deffinely recomememnnd for my freind
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friend Rated 3 out of 5 stars
doesn't last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem worked okay but only lasted about 20 months.
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Cable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The modem is okay, but it is not a cable modem & router in one. So you still need a router.
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Keeps reconnecting
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but for the reconnecting issue. Spectrum been out and check the cable.
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 2 out of 5 stars
Wouldn't resolve my home issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have inadequate, terrible wireless service from Verizon. I typically have 1x or less. So I need the internet to compensate. I have a big house and the installers checked before completing the order and said this product would not be the solution. I think it unfair for me to give the ratings below because it wasn't for me.
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Great product for the bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the bucks. It works well for my house
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friend Rated 3 out of 5 stars
Tread lightly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only so-so, but store had no other equipment to choose from.
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DrGey,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 3 out of 5 stars
acceptable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a okay modem but price is a bit high, It will be better with lower price.
This review is from NETGEAR - 32 x 8 DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friend









