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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

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  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,210 reviews
  • Rated 5 out of 5 stars

    Works great, easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great. Replaced a Soarklight modem and it is a night and day difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sudden Link is Provider

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works with Sudden Link and gets me speeds over 400 Mbs down. Been using it for over a month and love the size and the space it saves also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up through the phone app. No need to call your service provider. Works great with Comcast. Very fast. Low profile unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great moden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this modem for Xfinity/Comcast service for the past 3 years. It works great, I haven't really had a problem with it dropping service. I would say once every 6+ months things get a little slow. When that happens I do a power reset and all the green lights come back. When you call and talk to Xfinity, just remember to provide them the MAC address and force them to keep at it from their side till it works. I have moved twice and both times service continued in the new place. Remember that when you call for support, their first response will be to blame it on your equipment. Just keep them honest and it will work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boost in speed over ISP modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since switching from ISP provided modem to this, down an up speeds have increased and gone are the days of having to reset the modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a modem/router combo unit and it started having issues. Decided to get separate units and I'm so glad I did. This works great and speeds are super fast! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for a few months now. It has been excellent. Way better than the modem Optimum provided me. It was very simple to setup, wish I got one sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out of the box as expected. Easy setup. I was up and running in less than five minutes. Netgear has yet to let me down. Works on Comcast without issue as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quick to set up, very basic instructions. Mild snag on the self activation, but nothing that a quick call to my internet provider couldn’t fix. Performs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install on my existing network, is fast and the best part is that it replaced the Comcast modem I had been paying $10 per month for, for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup. No clue how fast it is because ISP :/

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple, works great. I wish I could give a speed review but my ISP is terrible and can’t even come close to pushing this router to its max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from cox version, no more monthly fee. Easy to set up, had to call cox first but no issues. Works great no connectivity problems have solid wifi throughout home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Netgear modem is easy to setup and operates reliably. I have used numerous Netgear products and they have always performed well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, Works with most providers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my internet speed and decided to stop paying the monthly fee to rent the modem from the provider. Although this is a little pricey it was in stock and was easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! I had just moved in to my new place and I was all over the place but it was an easy install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to set up and use. Compatible with Cox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for getting me a great product during covid crisis. This handles the full family needs. Installed easy and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It survived heavy duty abuse at my house

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase, as I had it for a year now. Otherwise I would have to rent it from my ISP. Basically if the modem survived longer than what you had to pay for rent then it's worth it. Also This modem takes veeery heavy abuse from me and my wife. We are using the internet all the time, play games online, video chat, etc. This modem occasionally needs to be rebooted but with the amount of use I think of it as normal maintenance. It has proven to be reliable and hands free after initial setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem, just not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem for those with needs for a newer modem. I bought this and a new WiFi router bc I was only getting 12MBPS speed on my WiFi when I was supposed to get up to 60MBPS. Come to find out I just needed to upgrade the WiFi router, and my 6-8 year old modem rated for speeds up to 150MBPS was still completely adequate. I even called my internet provider and found out 100MBPS internet was available for the same price I was paying for 60, so I upgraded, and my old modem handles those speeds just fine too. I was able to get the 60/100MBPS fine once I upgraded the router alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my old cable modem with this one, this one allow faster speed than my old one. It worked with Comcast.

    I would recommend this to a friend
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