Customer Ratings & Reviews

Installing the modem is simple, but activation needs to be done via a PC or laptop directly connected to the modem, thus not via the router. The speed is amazing and a good value for the money.

TL:DR it won't work with a different ISP. The point of buying your own modem is to avoid a rental, and freedom to change ISPs. Not with Netgear: it pushes different firmware for different ISPs, and wouldn't let you update/roll back on your own, see: https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router?language=en_US The ISPs won't give you access either (at least Spectrum and Cox won't, don't expect others are any better). Netgear support (the call center in India) didn't have an answer to why the company won't allow customers access to firmware versions (direct opposite of their router FW policy), just sends you to ISP. ISPs say it's your device, we can't manage it, we're not responsible for it. Apparently the issue is known to Cox techs, but both Cox and Netgear still advertise it as 'certified for Cox': https://www.cox.com/residential/support/cox-certified-cable-modems.html There are reports of the issue going back to 2019: https://community.netgear.com/t5/Cable-Modems-Routers/CM600-Spectrum-to-Cox-firmware-issue/td-p/1785354 Yet, they still advertise it as 'certified for Cox, Comcast and Spectrum (and more)'. Buyer beware: if you don't want to be locked in your ISP (or forced to buy a new modem every time you change ISP), avoid Netgear.

I bought this modem to go with my new internet service, instead of leasing one of their modems. It was super simple to install and it works great! Highly recommend.

Optimum approved modem list is very inconsistent on the web and the company could do a much better job publishing this information. Tried Arris 6190 modem and it was unable to connect. After further research I also discovered that Arris device suffers from Puma 6 performance issues. Returned to store and picked up Netgear CM 700 which works flawlessly. This device will save me costly monthly rental fees.

There really isn't anything difficult in setting this up. Basically plug and play, you just have to contact your ISP and you are to go.

My other modem was about 5 years old and dropping internet all the time. So upgraded to this one. Nice and small and inconspicuous. Works great with my Orbi.

I don't have the highest internet speed available through our cable company so this middle of the road modem fit our needs well. Installed about a month ago and no problems. Set up was easy.

Works great for my home office needs. Glad we were able to find this item.

I purchased this cable model a month to replace my old modem that seemed to have some periodic issues with speed drops. This modem has provided a consistent level of bandwidth for my 200 Mbps ISP . One reason I purchased this modem was it's ability to support 1.4. Gbps when I decide to upgrade to a higher bandwidth. The price is very reasonable for someone like me that did not want to pay a monthly fee for a cable model rental.

Easy setup, as described! Grandma was back online and very happy.

I was advised to purchase my own modem and save money on my Xfinity bill. The unit has been installed for a month now and haven't experienced any issues.

Good speed, love the modem for the price, wish customer care for NETGEAR was lil easier to get hold to.

I recently upgraded my Internet connection speed and my old modem was about 6 years old and needed the upgrade. I'm loving the new one and the speed it brings.

I had to replace my old modem due to a lightning strike. East troubleshooting to deduce the problem on my old netgear unit. Easy replacement and programming the new one.

Works as advertised. Fast and efficient. Saves me money by not paying a rental fee each month to the cable company.

I have had this cable modem for a few weeks now. It seems to be working fine using Suddenlink. Setup is a quick easy process. Just call the cable provider to authenticate it .

We purchased this to replace a rented one from the ISP. We are extremely pleased with the ease of set up and the connection it provides all of our devices.

So much faster! Definitely worth it and not paying for a rental anymore is sweet. I would recommend this to friends.

the modem seems to be very vast my speeds were getting slower with my old one so I decided to up my game with this purchase. very happy so far. netgear products have always treated me well

Bought this modem to replace faulty Arris 8200 which had a problem with overheating. This modem works much better even if it doesn't represent higher class of modems.