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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 32 x 8 DOCSIS 3.0 Cable Modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price. There are few mentions of heat or lag issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,210 reviews
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is working okay. I had just updated from a 16 to this 32 and was expect a little boost in speed but no difference in speed. The 16 was dropping out after two years of operation, so I figure it was time to change.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not support 1GB speeds as advertised.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, however if you plan on using this for Spectrum and you have the upgraded 1GB speeds. This will not work. Your speeds will be throttled. Even though it is advertised to work for 1Gb speeds. Spectrum requires DOCIS 3.1 and this has version 3.0.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast had a very difficult time getting this modem to work with their Network. Netgear tech support was no help at all. I felt like I was talking to a child while speaking to them. In the end it's working but not great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this modem. Replaced a modern/ router to couple up with our Linksys whole house routers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Moden won't turn on anymore

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just 2 years and a few months the modem burned. The modem was in a safe and clean location. It did not fall or experience any excess heat. It just one day burned. I do not recommend this. It is too expensive for it to be this unreliable. I will not be purchasing this brand going forward.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really tell a difference from my old unit if it is better it can't be by much.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in hopes to get better speeds. Paired it with the nighthawk ac1900 but didn’t make much of a difference. Probably works better for others. Didn’t work out for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Faster speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Noticed an increase in WiFi speeds instantly Paired with the nighthawk router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does it all it pushes that internet faster than anything I have ever seen love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. We have created from the charter modem and it is much faster unless buffering

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace our Comcast modem and cut the cable. Works great and no more rental fees.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone App needs help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took too long to set up. Couldnt do from phone, had to do from computer. Monitoring remotely has been difficult using their app

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Will last about a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cheap and fast. Hangs up reliably when you least expect it. Will last about a year, but at least I am not paying a lease like on xfinity modems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Works exactly as described. Would definitely buy again if the need arises.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Modem, performance was solid.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem performed fine and was stable. Was concerned about the issues with the Intel chipset stutters and decided to return for a Motorola with a different chipset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was fine but it was the wrong one and I ended up not needing it after all so it was returned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not interface with Comcast very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this originally to replace a older Motorola surfboard which was having difficulty interfacing with Comcast Blast. Had to return it and exchange for an Accis unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only a cable modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am rating this three only because I found this router does not have inbuilt WiFi. It’s only a cable modem, with one eithernet port

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Ramendra,

      This is a stand alone modem. You will need to connect a router to this device for WiFi.

      Thank you.

  • Rated 3 out of 5 stars

    For now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess its not that bad but I just hate Netgear because my other netgear got broken and we don't know why. and its not been that long when I bought it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome modem with 1.4 GBps and 32 Channel. Works great with Netgear Orbi

    I would recommend this to a friend
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