Customer Ratings & Reviews
- Model:
- CM700-100NAS
- |
- SKU:
- 6058901
Customer reviews
Rating 4.7 out of 5 stars with 2209 reviews
(2,209 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the easy setup process, affordability, and reliability of the 32 x 8 DOCSIS 3.0 Cable Modem. Many users have praised its user-friendly installation and smooth performance, making it a popular choice for budget-conscious consumers seeking a dependable internet connection. While some users have encountered compatibility issues or concerns about the modem's DOCSIS version, these concerns seem to be less common compared to the positive feedback.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Damaged in shipping
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry to report that this item arrived not working. I am processing a return. This is not BestBuy or Netgear s fault. I think it was damaged in transit
I would recommend this to a friendRated 3 out of 5 stars
It works. What more do you want?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this 3 stars, cuz it's a cable modem. How excited can you get? You plug it in and you have internet. Wow. Would I buy another? Sure, if I had another house that needed the internet. I am neither over nor under, just whelmed.
I would recommend this to a friendRated 1 out of 5 stars
Poor product..Junk.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem wouldn't even hold a constant download speed for more than an hour. It dropped to less than half of what it was initially after an hour. Spent hours on the phone with Comcast and never got it to work right. Returned it the next day.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem has had problems from the get go,never worked right keeps going offline after dealing with support with no success my 14 day return period is over.best buy used to have a good return policy I don’t know what happened probably won’t be doing much shopping there anymore
No, I would not recommend this to a friendRated 1 out of 5 stars
lag
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.experienced lag jerky video. The box says up to 1.4 gbps really it is only capable of about half that. Took it back and got cm1000 much better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright. Had issues right off the bat. Unit would freeze and had to restart. Returned after a week of use. Got the ARRIS - SURFboard instead so far no issues at all
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Rjonwarzone,
We're sorry to hear that you had problems with your Cable Modem and have already returned it. If you decide to repurchase the router and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to support.Netgear.com and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Would not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I was unable to get this item to work. After a combined hour and a half phone support with my ISP and Netgear Support we could not determine the issue and I ended up returning this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer Beware !! Horrible return policy by Best B
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer Beware !! Horrible return policy by Best Buy. Item not returnable after only 14 days even if never opened.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy modem with Puma 6 Chipset!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this purchase because my connectivity was constantly being dropped and come to find out there has been numerous issue regarding the notorious chipset that this specific modem uses.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is pure crap, because it keep losing the internet signal!!! Best Buy is full of crap by not letting return this product, four days after the return policy ended!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
WiFi would not work with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get my wifi to work with this device. Even had the cox techs try to hook it' Tried 2 different units no luck so took back again and switched to a different brand and everything works great
No, I would not recommend this to a friendRated 1 out of 5 stars
Netgear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to install. Over 2 hours on the line and they could not reslove my issue
No, I would not recommend this to a friendRated 1 out of 5 stars
Probably a fine product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be used if you need a phone line with Comcast. Returned during Covid shutdown, curbside no touch, made up for sales associate who made the suggestion.
No, I would not recommend this to a friendRated 1 out of 5 stars
netgear modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor product had to return it for a refund not strong enough to pull in a decent signal
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi 2021macair,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
Buy something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router has a known bad chipset. Not reliable lots of lost connection.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do Not wast your money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to go with a new router I purchased. No mater what we did it would not hook up to my router. I do not recommend.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Ramirez,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has a flaw in it. It did not work for internet speed. I had to purchase a 3.1.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchase this product and it doesnt work expect long hours working with both netgear and your ISP to reach no solution
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service to get it working was the worst I've ever experienced.....
No, I would not recommend this to a friendRated 1 out of 5 stars
I would not recommend this
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble with this modem 3 mos after purchase
No, I would not recommend this to a friend