Customers recognize the 32 x 8 DOCSIS 3.0 Cable Modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price. There are few mentions of heat or lag issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,210 of 2,210 reviews
Cons mentioned:
Heat
Rated 2 out of 5 stars
The Heat/Connection Issues
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem works really on the plan I am using with Xfinity, but there are some problems with this modem.
The first problem is the HEAT. Every time when it cycles through a connection when it loses it's connection to Xfinity, the modem feel very hot. I keep the modem in an open place on the living floor where it is wide open.
The second problem with this modem is that it keeps being disconnected from Xfinity. There were days that it works for about 5 hours and all the sudden, it loses it's connection and can take up to a whole a hour or two on trying to reconnect. Power cycling does help a bit but this is concest and it always happens.
I really wish that I didn't talk my mom into buying this modem. It makes it very hard to play games or do other streaming services when this modem keeps disconnecting from Xfinity.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Cable Modem
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked great with Cox Cable however when connected to the EERO it did not allow the user to togglel between teh 2.4 & 5.0 network.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product, easy to use
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seamlessly….there is nothing bad to said of the product, would recommend anyone to buy.
I would recommend this to a friend
Rated 4 out of 5 stars
Not very sturdy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My only issue is the product is not sturdy after connecting to cable and Ethernet. But works great for what I'm using it for.
I would recommend this to a friend
Rated 5 out of 5 stars
Best purchase!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Totally recommend it ! My old router died and purchasing this was worth it , haven’t have any problems at all.
I would recommend this to a friend
Rated 4 out of 5 stars
Great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very please with the modem, wish the plug weren't so large as it takes up space for two outlets
I would recommend this to a friend
Rated 4 out of 5 stars
Home Modem Great Buy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little modem, however gave 4 stars because its very lightweight. Easily tips over from cable cords
I would recommend this to a friend
Pros mentioned:
Speed
Rated 1 out of 5 stars
DO NOT BUY FOR GIGABIT INTERNET
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After spending an hour on the phone with Comcast, I was told this would NOT work with their 1 gigabit internet, despite the box saying it would work with up to 1.4 GB. I then decided to call Netgear and after spending two hours on the phone with them they confirmed this. It’s ridiculous that a company can advertise something completely false.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Would not work reliably on Comcast.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just bought this modem which was on the Comcast approved list. Constant disconnects and would get stuck trying to re-establish connection. Had to power cycle the modem 3-4 times daily. Returned and purchase Arris SB6183. The Arris connected with no problems and has worked flawlessly. No dropped connections.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
not compatible with Gigspeed
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Contrary to the description of the product, this modem does not support Gigspeed through Comcast.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi Bummed,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.