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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 32 x 8 DOCSIS 3.0 Cable Modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price. There are few mentions of heat or lag issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,210 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So much better than standard Spectrum box!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I immediately notice how much faster my internet was once I bought this. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was very easy to install with excellent instructions. I am very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    3.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great but had to upgrade to a 3.1 modem after adding gigabit internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as stated

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace one I was renting from local internet provider...seems to work great....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is a decent modem for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this modem and had been using it for the past few weeks now. It has been serving its purpose well, can be used for a small home or apartment!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surprised at the speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Comcast router and it was so slow. After we got it set up it has been working like a champ. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and easy to set up. Wish I didn’t have to call Comcast to set it up, but pretty that is not the fault of the model. Otherwise, it’s a fine product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    CLOUDSWEATHER>COM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for cloudsweather.com small business!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good basic modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than my old, out of date modem. The price was reasonable and so far the netgear modem is working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    no more monthly charges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works great with my new wi fi system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my service provider router with this one . Works much better with 3 playstations going at once.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works nice with optimum, Cheap price, Good Service

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is working great as advertised. Avoiding those pesky modem rental fees.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the one spectrum gave us. Love it so much. Much better than what we had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is supposed to do. Haven't had any issues since day 1

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Maybe a wider base would help, the heavy cords tend to pulpit over.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Did our research

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the price was good. Glad we purchased it at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, replaced my old Netgear modem that stopped working after 4 years

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have item. Pro: Speed up my internet from 6 mb to 120 mb. Con: terrible instruction to setup the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this modem myself. Instructions are super easy.

    I would recommend this to a friend
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