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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 32 x 8 DOCSIS 3.0 Cable Modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price. There are few mentions of heat or lag issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,210 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does a good job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install and it does a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem works great with Optimum Online NJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Connectivity with Optimum has been rock solid since we bought this modem and returned the modem that Optimum was charging us to rent each month. Very happy we made the change. It works great with Optimum NJ.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It's working well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well and I haven't had any problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    This does exactly what I need it for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked right out of the box. Plug and play with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Very reliable and stable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and is stable 24/7. Besides having to call my provider and clear up an issue with switching to this modem, it was up and running immediately after.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, it is easy to set up. Recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. I ' teamed" it up with my Linksy mesh system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OPTIMUM BUYER BEWARE DOCSIS 3.0

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to. UNFORTUNATELY, if you have altice/optimum in the tristate area, the only send 16x4 on DOCSIS 3.0 ... get the DOCSIS 3.1 if you are looking for gig speeds from optimum If this item IS what you're looking for, then it works great! Just didn't work for my application.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great cable modem.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and I was able to connect it myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good, tho there are some times where the wifi just disconnects all of a sudden. And i have to restart my router and modem just to get connectivity

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi NinoD,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your modem. We recommend checking out this troubleshooting resource: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent addition to the Netgear family. I have both a Netgear Nighthawk router and this modem. Together, they make a team that never disappoints on WiFi standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than renting from Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to use the Comcast gateway router. I don’t want to pay for it each month and I don’t want my house to be a hot spot. This is a great router, my last one lasted more than 5 years, and I expect to get that again with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far I can tell it’s doing the job of making our internet faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my needs. Didnt feel the need to upgrade to DOCSIS 3.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for demanding game and streaming videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup, great reception,streaming just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Netgear routers! Totally recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with cox communication

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought this so i didnt have to pay for rental equipment from Cox !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with Spectrum. This was one of the modems that was recommended by the company, after we switched from ATT. Service is better at home. My husband set it up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for Xfinity internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told this would work with Xfinity internet it does not. If you have a optical cable connection which Xfinity uses. Other than wasting my time I am sure this was a good modem for regular cable.

    I would recommend this to a friend
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