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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 32 x 8 DOCSIS 3.0 Cable Modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price. There are few mentions of heat or lag issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,210 reviews
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace and older modem that was about 7 years old. It has worked as it should without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    netgear is great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a modem! you need a router too to replace your comcast !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well w Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason my speeds aren’t has high but there is no connection issues at all w Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAVING MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GREAT WAY TO SAVE MONEY OFF YOUR CABLE BILL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend in house. ..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need after swapping to 400mps and old router didn’t have enough channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this modem’s transmission both wireless and wired

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Enormous amounts of "Jitter" and Lag spikes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know about all of the issues modems with an intel "puma 6" chipset experienced before I bought this modem. It activated and installed seemless with my Suddenlinks 400 mbits/s connection and I was happy to see consistent DL speeds a bit over what I paid for. Then I tried to play Xbox using a direct ethernet connection to my Netgear router. Issues popped up immediately and after doing research and testing for jitter and lag estimations on three different sites and getting back 3 reports that suggested severe performance issues, I returned it for a SB6193. That was a bit of a pain in the buns to activate (2+hours on the phone), but it gives about the same performance without the issues. Apparently the Puma 6 issues are on a modem by modem basis, but I returned this as fast as I could after my experience mimicked the reported issues down to the letter. I'd say avoid them like the plague if you can.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great coverage. We have as many as 10 devices going at once, me issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy hook-up, and start-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I'd hoped for. Nice and smooth internet operation now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem covers whole house.great buy..I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product comes with three antennas good coverage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine stopped working after 2 months. It worked great to begin with and then stopped working one day

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several modems and this one was the best of them all. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love this soooooooo soooo much so amazing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Referred to me by service technician as his top choice for all around great modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a lot of products hanging out on your Wi-Fi, this modem would be perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RELIABLE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this new modem—much much better than rented one from cable service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great, alot stronger than the one from cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect modem for home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of paying monthly rent for the cable modem. This will pay for itself in 8-9 months

    I would recommend this to a friend
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