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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2038 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the 8 x 4 DOCSIS 3.0 Cable Modem's ease of use, strong performance, and attractive price point. Many appreciate its compact size and straightforward setup process, finding it compatible with their existing services. While some users noted the device can get warm during operation and occasional signal interruptions, the positive feedback on performance and ease of use outweighs these concerns for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,038 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router that was given to me from Cox died, so I needed to get my own(easier and cheaper honestly). I did some research and this product was right up my alley. Since I have hooked this up, it hasn't reset, froze, or any other errors. I highly recommend this to anyone who needs one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching cable modems so I didn't have to pay a monthly fee to rent one from WOW, I ended up going with this netgear. I have had it for about 4 months and havent had a problem at all. We have 30mbps internet and it never misses a beat.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with Time Warner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying this modem our internet connection stopped working. I contacted Time Warner, thinking it was their issue. They insisted it was probably a bad modem. I returned it and bought another of the same modem. Same issue. Time Warner came, checked all of the connections and even checked the connection on the pole at the street. The also confirmed that this was the right modem for our internet connection. The TWC tech said he had encountered issues with this very modem three times in the previous two weeks. I returned this and purchased another brand's modem instead, and we haven't had any issues with that modem. So, despite the box saying this modem is Time Warner compatible, it is not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought my modem today. Really easy to activate with Comcast. So far so good. I can't wait to save money by not having to rent a modem from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great, saves money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save money from leasing a modem from TWC. It works great and does the job I need. Will pay for itself in about 5-6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems whatsoever my brother ended up purchasing one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Wonderful Cable Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cable Modem works great! It does everything I need it too, and now I don't have to pay the Cable company extra!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this about 5 days ago in my new apartment. Works perfectly, and couldn't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does the needed work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, no crashing, never had to restart it, great to save money from the cable companies

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great model with no issues. Easy installation & definitely does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product - easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it took less than 5 minutes to get my internet up and running. 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked very well with Cox and above all has an amazing price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a much need replacement for a company bought modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy to setup no problems at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sensitive to cable signal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem worked fine with cable directly connected. If I split the signal through our 1000Mhz cable certified splitter it would disconnect repeatedly.Added the cable input to the signal amplifier that drives the signals to our tv's with no improvement Cable strength at the Modem was very acceptable with all three connection scenarios,however this modem would operate reliably only with the direct cable connection. Time Warner came to the location and verified that our cable signal was excellent and recommended we purchase another model router

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As expected.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transaction hit a bump when my girl friend arrived to pick up the merchandise and the computer had not posted her authorization. Store personnel were polite, concerned, but firm. That's good. The security procedures worked, thx, rmo.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality construction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem ethernet port cracked after 9 months. Thus, the ethernet cable would not stay in the port. Our ethernet cable stays pluged in all the time so it is not like the port should have much stress/use on it. Netgear did not cover it under their one year warranty. Netgear was very difficult to work with. Netgear modems have some programming that works against the programming of their own routers which can be frusterating. Chose a different brand for a modem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, minimal modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem without a built-in wifi access point. Quality is pretty good, software config could be a little simpler, but good enough for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have switched the internet service provider from At&t to Comcast and this cable modem works without any problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    POTENTIAL RETURN

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return within 90 days. Had problems with slow internet connection; called Netgear customer support after having multiple "warning" & "critical" alarms in the event log of the modem. They informed me that they have had this problem with this modem, and within 5 mins, they were offering to send me a new modem.

    No, I would not recommend this to a friend
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