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Customer Ratings & Reviews

Model:
CM400-100NAS
SKU:
8860013
Your price for this item is $12.99
Clearance
The comparable value price is $64.99

Customer reviews

Rating 4.5 out of 5 stars with 2038 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the 8 x 4 DOCSIS 3.0 Cable Modem's ease of use, strong performance, and attractive price point. Many appreciate its compact size and straightforward setup process, finding it compatible with their existing services. While some users noted the device can get warm during operation and occasional signal interruptions, the positive feedback on performance and ease of use outweighs these concerns for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,038 reviews
  • Rated 5 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wireless modem it works very flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Kept rebooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems with this while it was connected. However, it kept rebooting, and TWC support could not figure out why. I exchanged this for the Motorola Surfboard SB6141. It's worth paying a few extra dollars for the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as spectacular as they said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the sales pitch in the store and the cable company's promise, this modem falls short of its marketing. I was told it would double my throughput. It does about the same as my older modem. Who has the time to troubleshoot if its my connection or the modem itself? I tell ya.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine! It was recommended by our cable service man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very well I recommend this to my friend john

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I would recommend this product to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working fine. Easy to hook up. For some reason the light for the router is staying blinking yellow not sure if I need a new router also it is over 7 years old other then that working fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DEFECTIVE OUT OF THE BOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing my new Modem as per the provided instructions, I powered it up and was dismayed to see that the indicator LEDs were flashing amber. Neither the provided instructions nor the downloadable user manual made any mention of flashing amber lights, so I subsequently contacted Netgear tech support. Following a protracted phone conversation, the tech support supervisor agreed that the Modem was defective [even when I assured him that the Modem was transmitting data] and that he would arrange for a 'hot swap'. So far, so good. The second day following my conversation with tech support, FedEx delivered a replacement Modem. I hooked it up only to have the same problem occur...flashing amber LEDs but no data transmission this time. Disgusted with Netgear products, I went to a local store and bought a Motorola (Arris) Modem. When I subsequently contacted my ISP tech support with yet a third Modem MAC ID change, the tech support guru told me that mine was the 8th report of defective Netgear Modems that he had dealt with, which certainly does not speak well for Netgear equipment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the lowest end modem but not the most expensive by any stretch. It works great with my Time Warner internet service and I didn't need to do anything when they did their speed upgrade for all users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space Saver and Works ! Have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that exceeded my expectations!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased and installed this modem to save the monthly charge from our cable company for rental of their modem. This one was easy to install. The instructions were also clear. I recommend the device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Glad I finally upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Owings Mills store in Maryland and got a lot of help from the associate - Henry Williams - who was very patient and courteous, spend a lot of time answering all the questions I had. Love my new modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutting costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this to cut my cable/internet bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful on purchase and selection of new equipment .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Router for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router delivers good speed. The only thing I dont like is that is overheats. When that happens, I just unplug it and let it cool down, then plug it back in. When I do that, the Mbps speeds double.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install even with Time Warner. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no problems with set up and operations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I elected to set up my own modem when I signed up for Internet service to avoid equipment rental fees from the ISP. This router was super easy to set up and works perfectly for my basic needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sales gave excellent advice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should cosine opening a store on the windward side.

    I would recommend this to a friend
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