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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2038 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the 8 x 4 DOCSIS 3.0 Cable Modem's ease of use, strong performance, and attractive price point. Many appreciate its compact size and straightforward setup process, finding it compatible with their existing services. While some users noted the device can get warm during operation and occasional signal interruptions, the positive feedback on performance and ease of use outweighs these concerns for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,038 reviews
  • Cons mentioned:
    Signal strength

    Rated 2 out of 5 stars

    Doesn't work well, too weak.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first installed this modem, I noticed that some of the apps on my IPhone were not working, and I had intermittent usage on my computer. So, I returned the unit and installed a CM600 NetGear Modem that works fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Intermittent Internet Connection Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent an hour on with Netgear come to find out the CM400 has hardware issues. The internet keeps going out. Check out their website. They know about it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best of price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good quality and I will recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to replace my existing wireless router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing comcast modem had to register equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem and it's cheaper than renting one from Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice product to save me money from renting one from Comcast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trusted products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear has always been a trusted product in my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this and now i have internet i am happy now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great when Cox cable came to install Internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair this with the net gear router and you're golden

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales agent suggested this and it works well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep. That's about it. It does what it says it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this item to anyone that needs a router

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with Brighthouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return modem after several frustrating hours trying to get it working. Finally called Netgear tech support and after nearly an hour of trying different things and running a bunch of test I was told by the tech that this modem appears not to be compatible with Brighthouse after all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me stro wifi. Bight it because my other one broke

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues. Works well wit Comcast xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem after 2months would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working and can't update firmware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked well for the first nine months, but they sent an email a couple weeks ago saying that there was an important security firmware update that needed to be installed, but when I tried to navigate to the install file, it told me that it has to be "pushed" out by my ISP. I called them, and they said that because it isn't one of their modems, they can't update it. I have to get the update from NetGear. NetGear does not have tech support after the first 90 days after purchase (you have to pay $50 for help!), so I posted in the forums to see if there was another way to get the update. There isn't. So I have a non-functional modem. I had to buy another one--this time from my ISP, so I don't have this problem again. NetGear should be ashamed. No free tech support for their products is ridiculous.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi is bad can't connect to my wifi bluplayers only hard wire

    No, I would not recommend this to a friend
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