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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2038 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the 8 x 4 DOCSIS 3.0 Cable Modem's ease of use, strong performance, and attractive price point. Many appreciate its compact size and straightforward setup process, finding it compatible with their existing services. While some users noted the device can get warm during operation and occasional signal interruptions, the positive feedback on performance and ease of use outweighs these concerns for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,038 reviews
  • Rated 4 out of 5 stars

    Does what I need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem I purchased works for what I need it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem for a small home (1100 sq ft)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to stay online throughout my1100 sq ft home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem and Best offered the best options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good modem does it job but is not very powerful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good router. I recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me longer to put the feet on it than to install it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No problems. I am very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working great for TWC internet connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product and so is the net gear router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem does exactly what I need it to do. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem did fit all requirements for TWC services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be stronger and pick up signal faster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay. The plastic legs are cheap on the modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers Wii-fi to the whole home with no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble connection modem to the router.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not always compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with comcast, ended up having to rent .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had High Expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for two reasons. Price and compatibility with my speeds. I was pushing 150MBS but the Modem was only pushing no more than 25 even tho its designed for higher speeds, had to sell it and spend extra which I probably should have done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Too slow unless you can’t afford a faster modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This low cost modem works, but did not provide the speed we are paying for from ISP. We took it back and got an 32 x 8 which provided BIG increase in speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    worked for exactly 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just replaced this almost 1 year exactly after I purchased it. It was not in a surge protected outlet, so that might have contributed to it's early demise - but I think it should have lasted longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    cable modem, needed modem/router combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store as I actually needed a 2 in 1 (combination modem and router). I was planning to switch to WOW and invest in my own equipment.The rep said I needed a cable modem when he meant a combo modem/router.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well, but not as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced very old router and TWC modem. Thought this one would provide a noticeable improvement especially after relocating to a better area. Works well, but actually seems to be slower than the old equipment.

    I would recommend this to a friend
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