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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 259 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the ease of use and strong performance of the AC1200 Router with 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate its reasonable price and reliable signal strength, extending to multiple rooms in their homes. Positive feedback also highlights the straightforward setup process and compatibility with various internet providers. The compact size is another frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 259 reviews
  • Rated 3 out of 5 stars

    Modem/router combination

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the modem/router combo offers two separate frequencies to maximize range, the range is still very limited. It is only optimal near the device itself.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Byrd,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was easy to set up and I have xfinity internet. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect to Leave the Lease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of "leasing" modems from my internet providers so I decided to opt-out and purchase one. This modem works great for what I need, I figure the signal strength would undoubtedly be better had I the option to connect with it directly but still a very solid modem regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My internet works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that if makes my internet work. If I ever need another I will buy this one again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Net gear ac1200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great brand name that works well and has a reasonable purchase price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to set up and it works great. recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing help for my house. Easy to install, easy to navigate through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Netgear modem router was taken out by a bolt of lightning. I was pleased with its performance so I replaced it with a similar, but newer model and so far it also has performed flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear AC1200 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of quality and value. Easy to assemble and set-up. Hopefully this will last long!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear 30

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my needs. Easy to set up and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is portable and does the job, no issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect. The right size and it fits in it spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t rent one.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fantastically well so far. Returned the spectrum modem and router after purchasing this dual pack and it’s worked great! Only thing we need to sort out now is having a WiFi extender in the home for better overall coverage. The 2.4ghz has been the most reliable overall choice even when gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router/Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy set up. Now I don't have to rent from Suddenlink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and very easy to install. Definitely did the job!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to help cut costs. It works fast and effeciently.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly disappointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped that by purchasing the modem/router combo would have been a smooth transition , however i had streaming connectivity issues after 1st day. I spent 5 hours on the phone with the netgear IT contact and after trying every possible angle to resolve this issue, I was told to take it back to Best Buy and exchange it as the modem was getting a signal but the router was not doing its job. Wasted a whole day on this!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Good signal strength

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good Happy with my purchase Great signal strength

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Router/modem purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased router in advance of moving to my newly built house. Little did I know that I no longer needed the Modem part of the Router/Modem that I purchased. I tried to return the item in a store and ordered a new router only online. I found out that best buy policy only accepts returns, even from an unopened box, withing 14 days of purchase. Since I was 25 days from purchase I was told that I'm out of luck. This return/exchange policy leave little satisfaction for the customer. I'm plan to take all future business to other retailers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Router review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had great luck with this really router A great purchase

    I would recommend this to a friend