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Customer reviews

Rating 4.1 out of 5 stars with 827 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers admire the AC1750 Dual-Band Wi-Fi Range Extender for its ease of use, boosted Wi-Fi range, and excellent signal strength. Many customers also appreciate its decent performance, good setup, improved speeds, and total coverage. However, some customers have reported inconsistent connections, compatibility issues, unclear instructions, and poor reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 827 reviews
  • Rated 2 out of 5 stars

    No Help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ineffective and at best intermittent. Look for another solution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually didn't work and fooled us to thinking it was working and then when we had a tech person check out our connection issues we discovered it was interfering, not helping, we were unable to return it. It was a fairly expensive mistake.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Buyer,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 2 out of 5 stars

    Does not extend range like I thought it would

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy this product again. Would not cover outside pool area from inside house

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't work very well. Not much extension, not worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 7 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 7 months and then died. Lights still on but no longer boosts signal. My house is 1600 square feet (small) and I can no longer get signal in bedroom just past where the unit is plugged in.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Shopper,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Not great for XBox laggging

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the range extender on the advice of a customer service representative in the hopes of helping with Xbox lagging and crashing. This product did nothing to help with the issue and we eventually returned it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi kathy,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your EX6250 and have already returned it. When experiencing issues while using an Extender, we recommend checking out this troubleshooting resource: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you decide to repurchase the extender or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 2 out of 5 stars

    Wifi extender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for our house. Needed to upgrade to a new router.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Device Stopped Working

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device stopped working coincidentally 21 days before the warranty expires. Stay away from this brand and buy something else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!!! This product dod nit increase range at all

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Bulldog,

      Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: "Improving wireless range: Overview" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Poorly packed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two day planners. Box was open (not adequately taped) and smashed. Both calendars were smashed. Poorest job I have ever seen. Staples should be ashamed of this . I order a lot on line and have never encountered this situation. Do NOT order from staples!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working and no one (Netgear OR Best Buy) will assist or issue refund. This product was literally plugged into wall and set up, worked for 4 months or so and then just did not work. Would love to get a replacement but alas, no customer service.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Jamesg,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 5 out of 5 stars

    Netgear wifi box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so far. Wonderful to have my own wifi box instead of paying a rental fee for the rest of my life!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected the extender with very little issue, but it caused my Roku controls to stop working. I needed something to extend the signal in my house. Instead it made itself the proprietary connection in my home network which caused other connection issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s was ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it was the WiFi or the extender ......

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Administrator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dual Band Wi Fi Range Extender did not help at all. My games still lag and it is very frustrating. I paid a total of $169.00 to include $35.00 ins. Does not do the job. I would like to return everything.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Bubba,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders

      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Bad device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was bad out of the box. It would not get past the boot screen once I input my personal data. The Tech told me to return it. Done. Switched to a Netgear Orbi 3000.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not work well. There are other products on the market that work much better don’t waste your money

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Nation,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When needing to troubleshoot your device if it does not work well, we recommend visiting this resource: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Did not help at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried moving this around to multiple areas, but didn't improve signal strength at all upstairs or in garage. Was better off just using router on its own without extender.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi piccolo0708,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource for NETGEAR WiFi Range Extenders should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to extend my wifi to my garage lights. I put this device in a plug approximately 25 feet from the light I need connected and it does not connect. Do not rely on this product to help extend your wifi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed to supply the power needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman insisted that this product was all I need. I explained that I heard an extender my not be enough. It wasn’t. I returned it. I went to a competitor to buy a mesh system. I works perfectly.

    No, I would not recommend this to a friend