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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 695 reviews

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Rating by feature

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the router's ease of use, performance, and range. Many also appreciate its affordable price and the dual-band feature, which is beneficial for multiple devices. However, some users reported issues with signal strength and occasional connection problems. A few customers also noted compatibility concerns with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 695 reviews
  • Rated 5 out of 5 stars

    Excellent router/modem after initial installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial installation was not easy. I had to call support twice before someone could assist with installing because my internet provider does not require a username and password.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    improved reception wifi, desktop computer, my apt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wifi reception in my apartment was poor until it got this. Wifi group had put in rabbit ears out in corridor but they hadn't helped much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few issues getting it set up, ATT recommended to return it as they had yet to produce instructions for technical assistance.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to operate on our Internet even though it was the correct product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this item to help with my houses connectivity issues and this seems to have done the trick as everybody can connect all of their devices and we wont see as much of a slowing down as we did with our old router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this router/modem combination is a good deal especially for service throught AT&T. It was easy to install which was nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DSL compatible router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the market for DSL relatively small, Best Buy offers this product in-store for quick availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very slick product that has kept me in touch with my email account. I really like the little lights that blink so fast when I'm working on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so confused when I walked into best buy, but the employees were so helpful and never tried to over sell. The netgear router was so easy to install and has improved my DSL performance! Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for DSL internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school internet meets best possible means to manage a decent connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had previously had one of these from AT&T and were always having internet issues. It kept bumping us all off the internet. With this one, we haven't had that issue, not even once!! Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    could have a manual or cd for a better explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to improve on coverage and a better manual or provide a disc for more details of device install/setup.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far I have had no problems with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good product but large and bulky taking up much room on my desk. falls over often which is a worry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting good service and this solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install, great output signal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very simple install and great signal strength. Shop around on price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wasn't the right unit for my cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have no complaints or accolades. Returned it for the unit that worked with COX Cable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is there but I have had to reboot multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and works wonderful when in distance of the modem, but if I'm in the back of the house it has low signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More powerful than the old router. It was not as easy to install as I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were back on the internet within 45 minutes of installing this modem/router. Very easy to do, and we are not tech people!

    I would recommend this to a friend