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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 695 reviews

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Rating by feature

  • Ease of Use

    Rating 4.0 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers express satisfaction with the router's ease of use, performance, and range. Many also appreciate its affordable price and the dual-band feature, which is beneficial for multiple devices. However, some users reported issues with signal strength and occasional connection problems. A few customers also noted compatibility concerns with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 695 reviews
  • Rated 3 out of 5 stars

    First unit was DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the first unit and after hours on the phone with support they deemed it to be DOA and swapped it for me at the store. Second unit did not function any better. 3rd unit functions ok for what I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DSL speed improved when I changed to the Netgear system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Netgear modem/router does a great job of keeping us connected to our wireless internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product at Best Buy and it worked great for us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good router - difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the router - it works well, however it was so difficult to install. My husband had to spend an extensive time on the phone with NetGear. The people were helpful in getting it up and running however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, it works great and we have good reception throughout the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just a router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped it would send the signal farther but I think it is where it is located that is the problem. My older printer did not respond to Netgear 5G.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent router for DSL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router is excellent for DSL use . needs to be less expensive than cable set-up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with centurlink system and would of been nice since asked associate and wasted time in getting and having to make additional Trip to get centurlink since this one is not compatible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like it, no problems here its a router that routes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product! So far it has been working up to my needs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router if you need to have high speed wireless data transfer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very pleased with the product. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well with my MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good recommendation by the sales clerk.......

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get the product to work. I have all the wires plugged in where they need to go and it keeps giving me an error message saying DSL line not connected.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but bad luck with this router. I have spent countless hours on the phone with Netgear and my ISP and it's still not working. I wish I would have never bought it and continued to lease my modem

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not a very good DSL modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had to be restarted about 3-5 times daily. It would lose the connection from my AT&T DSL for no apparent reason. My printer could not keep a dedicated ip address because of it restarting. Because of this I had to re-add my printer to my wireless network. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good unit , it modem and wifi in one , and it work good easy to set up, my only con is the wifi range is not that great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing this product, my WiFi access has NEVER been so slow. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not get set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store. Unit would not work after 3 hours on phone with customer service.

    No, I would not recommend this to a friend