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Customer reviews

Rating 4.3 out of 5 stars with 988 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the EAX20 AX1800 Wi-Fi 6 Mesh Desktop Range Extender and Signal Booster's ease of use, impressive range, and strong signal strength as significant advantages. Many also highlight the improved coverage and generally positive performance. However, some users experienced connection issues and compatibility problems with certain devices or internet service providers. A few customers also felt the price point was relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 988 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    NETGEAR WiFi 6 Mesh Range Extender (EAX20)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NETGEAR range extender is one of the best I have purchased over the years. My Fiber Modem and NETGEAR router are upstairs, with the range extender downstairs and it works as advertised - Great product!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Connection

    Rated 2 out of 5 stars

    Disappointed.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use with an arris wifi modem. After being on the phone with tech support it was discovered that this unit Incompatible with the modem. I didn't return it because I have another setup at a different location where I have a nighthawk wifi router. It works but I can't seem to get a solid connection [amber light indicates a weak connection] with the router despite following the directions multiple times.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Rayray,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your extender is universal and will work with your wireless product. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Works better than I expected.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a older Wi-Fi extender that worked, but it would cut out occasionally. I've had this one for three months so far, and it doesn't cut out and extends my current signal much better than my previous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Booster

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was helpful especially when there was an outage. It maintain the quality of speed needed especially when being rebooted.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    For a little extra Wi-Fi signal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a very rural area where Internet is a problem. This is help me get a better signal for my security cameras totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not know how poor my signal was until now.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a little research and asked a few of the employees at the store prior to purchase. We cut our cable last year some time and the streaming was adequate and we never really noticed a big difference until we recently rearranged the furniture and moved the TV a few feet further from the router. We started having time outs and other poor signal issues. I purchased this Netgear AX1800 WIFI extender and hooked it up to the TV. I downloaded the application to my phone and did the setup using my cell phone. We noticed instantly that not only did it clear up any time out or streaming issues the quality of the picture and the color was great. Not only that this product will handle an upgraded router if we do that in the future. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Long Ranger!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works like a charm! It has extended by wifi coverage well over a football field length. Easy set up, and I like that it has the same SSID as your existing wifi. Buy it, you will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wi-Fi mesh system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wi-Fi extender is great, I use this in the garage as a mesh system to the house and we have Wi-Fi everywhere, very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great extender

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased other extenders and have had to return them because they didn’t work as anticipated. This one actually extends out the existing wireless network. Another good feature is that it can also be used as an access point if you choose to want to set it up that way. Simple setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Backyard Entertainment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet and simple set up and yes apps does the work thoroughly relaxing. At the end. It was quite quick fix up after overlooked process that wasn’t included instructions was WPS connection. Afterwards, enjoying watching films in my backyard smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great WiFi connection.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product. Easy to set up and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extra Boost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup! Gives that much needed extra boost to my existing Wi-Fi. I've used Netgear in the past, same great quality,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the detached garage. This item will be part of Asus rounter and exciting Asus wifi extender. I already got enough signal for garage cameras but not strong enough to software update for Tesla. Netgear worked very well with Asus rounter, and now I have a much better wifi signal in the garage. This product does not work in the first place. This product is not plug and play, and no instructions are included. The Netgear app is kind of useless but provides tech support phone numbers inside the box. I called them and took about fifteen minutes to fix all the problems. Superb tech support I have ever talked. I love one wifi name feature and desktop style, not plug in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router extender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup, connected my TV to the extender which is out of range of internet usage normally. Happy with this purchase so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Netgear wifi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Extender does great job.easy setup and wide coverage

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran a cat6 cable to my shop from the house and this netgear wifi mesh range extender does exactly what it is advertised to do. Now i have wifi in my shop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    nighthawk software stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e xtender works fine but software for setup was touch and go, my phone a pixel xl3.got it all setup,was able to see speeds up and down and got out of setup.went to check download speed later and software could not find extender.I finally a few days later got it to find extnder but like first time it works great then can't find extender.it stinks big time.extender do work though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi was not reaching doorbell and security cameras on one side of the house. This fixed that problem and also stopped occasional reloading while streaming tv. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Booster!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install. I have lath and plaster walls so this has enabled me to watch Netflix and other shows and use my wi-fi, etc. An inexpensive solution!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    A must for e-learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had dead spots upstairs leading to dropped zooms and lost school work due to poor WiFi. Set up was so easy I was certain I was missing steps, nope, just super simple. Love the fact that you can stay on one WiFi channel throughout the house, 4 bars of WiFi everywhere!!!

    I would recommend this to a friend