Customer Ratings & Reviews
- Model:
- EAX20-100NAS
- |
- SKU:
- 6405435
Customer reviews
Rating 4.3 out of 5 stars with 987 reviews
(987 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the EAX20 AX1800 Wi-Fi 6 Mesh Desktop Range Extender and Signal Booster's ease of use, impressive range, and strong signal strength as significant advantages. Many also highlight the improved coverage and generally positive performance. However, some users experienced connection issues and compatibility problems with certain devices or internet service providers. A few customers also felt the price point was relatively high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Easy to set up and worth the investment.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pretty easy to install and the upkeep for it (updating firmware, etc.) is pretty easy.
I would recommend this to a friend - Pros mentioned:Signal strength
Rated 5 out of 5 stars
Existing Customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my nee set up. Signal is continuously steady
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This extender replaced an older extender that could not keep up with our needs. Works well.
I would recommend this to a friend Rated 5 out of 5 stars
That’s Wi-Fi extender I’ve ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Wi-Fi extender is better than my Xfinity Comcast extender.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Really happy with this product. Easy to use & set up
I would recommend this to a friend Rated 5 out of 5 stars
Great Product!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little skeptical at first after using other WiFi extenders. I installed this one in my sons room and hard wired his gaming console to it. We were amazed at the increase of the speeds verses the standard WiFi my internet provider gives. Great product!!! I will be purchasing a second one for the garage.
I would recommend this to a friendRated 3 out of 5 stars
Wish the setup was easier
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had netgear extenders and routers before. The set ups for all of them are a pain. And for the price I just don’t know if it was worth it. I think there’s better ones on the market especially not but for the sake of what it’s suppose to do it does it and there’s very little issues . I do really like the amount of ports on it as I have a lot of gaming consoles and shared computers that we run out of space quick .
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi KP13,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. When experiencing any trouble or need assistance setting up your new device, we recommend visiting the following resource: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Pros mentioned:RangeCons mentioned:Connection
Rated 1 out of 5 stars
Drops connections
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really does extend range nicely and works 99% of the time. The problem is, now we routinely get kicked out of connections several times a day all throughout the house, even where signal strength was good before, which is fairly annoying and makes the device pretty much useless. I've tried all settings but no luck. BTW I have ATT Gigapower 1 GB fiber & router. Tried returning it to no avail and now have to claim a warranty event with Netgear, all pretty lame.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best extender for the price and it was very simple to set up too
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Gaming
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High recommend for extended wifi easy to install .
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that extended my WiFi all the way to the garage
I would recommend this to a friend - Pros mentioned:Signal strength
Rated 5 out of 5 stars
Thumbs Up!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth the money. Quickly fixed our weak signal for WiFi.
I would recommend this to a friend Rated 5 out of 5 stars
EASY PEASY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for expanding coverage are of your Wi-Fi. Had no problems connecting. Justt follow simple instructions. Less than five minutes and I have Wi-Fi in the garsge
I would recommend this to a friendRated 2 out of 5 stars
Not possible to setup only a 5G connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hint: If you're like me and are only interested in having the 5G connection on the extender go ahead and setup both the 2G and 5G anyway. You can't change the network name from your existing network name when connecting only the 5G and hence will only be able to connect to your existing network after setup. Read below. The app for me was completely useless so I connected with the desktop. The issue I was having was that it wouldn't let me change the network name from the existing WiFi network name, it just used the existing network name for the extender. When I tried connecting any of my devices, the network name would only appear once and it would be the existing network and not the extender. Because of this I couldn't connect to the extender to change the network name. The first 2 times I tried connecting via the app, I tried only connecting the 5G and not the 2.4G and it wouldn't connect. The first 2 times I tried connecting on the desktop, I also only tried connecting the 5G and was never given the option to change the network name hence it defaulted to the existing network name. On the 3rd try I decided to try connecting both the 2.4G and 5G thinking it would have to at least give the network name the addition of 2G and 5G but amazingly when connecting to both it gives you the option of going ahead and change the full network name before ever having to try to connect to the network. Would have been awesome if the developers at Netgear were smart enough to give you that option when only connecting one. As far as the connection goes, it's only decent. My iPad connects to the existing network from the same location as the extender with about 180MB/s but connected to the extender, it only gets about 80MB/s. It does at least give my desktop a better connection from only being about 5MB/s connected to the main network versus about 50MB/s through the extender but I still would have liked speeds at least over 100MB/s like on the iPad.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Disappointed,
Thank you for your review and feedback. We have a firmware update for your EAX20 that was released as recently as 7-27-21: https://kb.netgear.com/000063849/EAX18-EAX20-Firmware-Version-1-0-1-62.
For help troubleshooting your EAX20 please check out the following link: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Allows additional smart devices.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supports Wi-Fi 6. Devices seamlessly roam to it. I have it setup with a R8000 router and a EX8000 Extender. Use ethernet for the back haul. Set up was relatively easy introducing it to my network. I have a smart home setup (53 Devices) and the R8000 router's smart connect function works well with this extender and the EX8000.
I would recommend this to a friend- Pros mentioned:Signal strength
Rated 3 out of 5 stars
Worth Purchasing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This booster helps by increasing the signal to the entire area of your home. If you are elsewhere, this product diesn't help too much.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this and so far it is great. Easy to set up
I would recommend this to a friend Rated 5 out of 5 stars
Would buy again. little spendy though
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router is in basement, I live on top floor. Took my wifi connection from 1 bar to full bars wifi 6. Plus the ethernet ports on back are a definite plus for gaming systems+ desktops.
I would recommend this to a friend- Pros mentioned:Signal strength
Rated 5 out of 5 stars
Expansion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and my room no longer looses signal.
I would recommend this to a friend







