Customer Ratings & Reviews
- Model:
- EAX20-100NAS
- |
- SKU:
- 6405435
Customer reviews
Rating 4.3 out of 5 stars with 987 reviews
(987 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the EAX20 AX1800 Wi-Fi 6 Mesh Desktop Range Extender and Signal Booster's ease of use, impressive range, and strong signal strength as significant advantages. Many also highlight the improved coverage and generally positive performance. However, some users experienced connection issues and compatibility problems with certain devices or internet service providers. A few customers also felt the price point was relatively high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connection
Rated 3 out of 5 stars
Maybe, maybe not
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so set up and connection. Fickle when it comes to integrating it into your home system.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi BestLee,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 5 out of 5 stars
Capable unit for this level of tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well as wifi extender but it did very well at what i ultimately wanted... a wired end point wifi. The increase area without interference issues is sweet.
I would recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Very unreliable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this a bit ago and it's become unreliable after maybe 2 yrs(?). It has trouble keeping connectivity with the modern. Still not that bad per se as a short term solution if you're having issues though
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Andy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 4 out of 5 stars
Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item replaces one that i had for years that quit working.
I would recommend this to a friendRated 4 out of 5 stars
Great extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Integrated with nighthawk router and coverage is great for even for metal garage 50 feet away.
I would recommend this to a friendRated 5 out of 5 stars
Great wifi 6 extender
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces my other one thst i had fir 5 years. Wanted the wifi 6 unit ti upgrade my system. I used the wps method to hook up. Very easy to do. After that, i went to mywifiext to tweak my settings. This particular table tol model is recommended for att unverse and fiber
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Have tried many different product to expand WiFi at house and this is by far the best
I would recommend this to a friendRated 4 out of 5 stars
Working WiFi,yess
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonders with Wifi from Hughes net.a lot less buffering. I'm so glad I bought this . Now I watch whatever whenever. Thanks best buy.
I would recommend this to a friendRated 4 out of 5 stars
Good repeater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but has issues sometimes. We bought a second one and the overall outcome is this is a good product
I would recommend this to a friendRated 5 out of 5 stars
Netgear wifi 6 mesh extender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ths Netgear Wifi 6 mesh has been great. Has increased our wifi throught our house, even in ghe backyard. Able to connect quickly and easily.
I would recommend this to a friendRated 5 out of 5 stars
Excellent...for the great outdoors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well...even for devices outdoors. I use mine to expand the signal from inside my house to a detected garage 15 feet away. I have several devices that get a boost from it, including several Blink cameras
I would recommend this to a friendRated 5 out of 5 stars
Booster Boosts!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Nighthawk and added this to for an additional boost to other rooms in the house. It works beautifully. Find the right place to put it and set it up. So easy!
I would recommend this to a friendRated 4 out of 5 stars
Short on range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as powerful as I thought. Does not reach well outside as advertised. I may have to run a line and move the extender.
I would recommend this to a friendRated 5 out of 5 stars
Works as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hook up to the existing router (Netgear Nighthawk RAX-80) was a little tricky, because the firmware had to be updated first. After that, it has operated seamlessly. I have a GigE connection, so I'm able to utilize that speed all over the house.
I would recommend this to a friendRated 4 out of 5 stars
It does a good job!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works great until after about a year and a half and it stopped letting me update its firmware
I would recommend this to a friendRated 5 out of 5 stars
Great extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to extend my Wi-Fi to my driveway, and garage, now I can watch my sports and open my garage via Wi-Fi
I would recommend this to a friendRated 4 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m staying in a RV park at the moment and it does pick up the WiFi signal but I think it would work much better in your home with your own router.
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Big disappointment!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed, from the time I opened it until I was ready to return it. There are no instructions, just a note to download an app and follow set up. The app wasn't always clear as to what I needed to do, I could never tell if it was truly extending my wifi or if my cameras were still trying to connect to my router. I also had many issues with connectivity for all of my other devices once the extender was set up. I had my son come over to check set up (he works in IT) and he said it looked correct, but wasn't thriled with the performance, or lack thereof. We decided it'd be best to return it, however I discovered that I was outside of the 15 day return period. What happened to 30 days?? I will think twice before purchasing here again.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Chardonnay45,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product and then experiencing connectivity issues. These resources should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US, and also to troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just router is amazing. Attached is my current Wi-Fi using a ethernet cord. Even though is not required. Made my system run a lot more efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Works as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great now. There were a few hiccups at the beginning because my devices were either trying to connect directly to the WiFi or through the mesh, but now it’s consistent and I love that I can open the app and see what devices are connected through the mesh.
I would recommend this to a friend







