Customer Ratings & Reviews
- Model:
- EAX20-100NAS
- |
- SKU:
- 6405435
Customer reviews
Rating 4.3 out of 5 stars with 987 reviews
(987 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the EAX20 AX1800 Wi-Fi 6 Mesh Desktop Range Extender and Signal Booster's ease of use, impressive range, and strong signal strength as significant advantages. Many also highlight the improved coverage and generally positive performance. However, some users experienced connection issues and compatibility problems with certain devices or internet service providers. A few customers also felt the price point was relatively high.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Happy with product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively easy to set up. Strong signal. Like the app
I would recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Poop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connection constantly not really worth it. Probably a better device out there.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Iperson,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your EAX20 losing connection. We recommend checking out this troubleshooting resource when experiencing an issue with connectivity: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 5 out of 5 stars
Good range extender!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Does what it is supposed to do. Got wifi to the end of the house where there was no wifi before.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product so far, it has been working very well. I used an ethernet cable to connect it directly to my ps4, and it's been amazing!
I would recommend this to a friendRated 5 out of 5 stars
It works
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did exactly what I wanted. Extended my work to handle my needs.
I would recommend this to a friendRated 4 out of 5 stars
Moe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not easy to use I returned it and replaced with another.
No, I would not recommend this to a friendRated 5 out of 5 stars
Wireless Wifi Extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with COX. Stable internet, does have to be restarted after a few days. Other than that it was a good buy.
I would recommend this to a friendRated 4 out of 5 stars
Good enough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, best to have tri band so you can have dedicated backhaul if you're not hardwiring.
I would recommend this to a friend- Pros mentioned:Ease of use, Range
Rated 5 out of 5 stars
EAX20 Range Extender
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to install and with great range.
I would recommend this to a friend Rated 5 out of 5 stars
What an improvement!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range extender is fantastic! When I placed this unit in my office at the end of the house my internet speed went from 30 mbps to 340 mbps.
I would recommend this to a friendRated 5 out of 5 stars
wifi reciver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has a security issue that is hard to fix and the signal is week in the second floor
I would recommend this to a friendRated 5 out of 5 stars
NETGEAR
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works - gets the signal further throughout the house. Appreciate Netgear's equipment and seamless integration.
I would recommend this to a friendRated 5 out of 5 stars
Really works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has been a life saver in my house! Before only half my house was getting a WiFi signal, now I never hear my kids complain not once since buying it!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Worked for a couple of days until it didn't.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The extender was reasonably easy to set up and roughly doubled the WiFi speed at my ROKU's, which are on a different floor than the router. Unfortunately, a couple of days later, WIFI went down in my house which of course I blamed on FIOS. A couple of hours into the stoppage I checked with my neighbor next door who had no internet issues. At this time I noted that the 4th light from the top on the extender was out, indicating that the extender had unhooked itself from the local WiFi. So I unplugged the extender and lo and behold, WiFi came back up. The extender had somehow killed WiFi throughout my house. I tried to reset the extender, but it would not reset. The extender will get returned tomorrow for a refund.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a LAN out to hook up a magicJack phone line. This was what I needed. It's a good strong wifi repeater and has LAN out ports when you need them.
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my husband since he bought a new PC for the holiday.
I would recommend this to a friendRated 4 out of 5 stars
NETGEAR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus Netgear Wi-Fi extender did not do what I wanted it for. Choi’s another Wi-Fi extende.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helps with extending wifi network while maintaining fast speeds.
I would recommend this to a friendRated 5 out of 5 stars
WiFi 6 MESH Creation via Extender
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used Ethernet Cable from RAX20 to EAX20 configured as A/P to create great MESH WiFi between house and external building! Great Telephone Support (90 days), if necessary.
I would recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Get the Extended Warranty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a hit or miss with this model, meaning its a gamble, sometimes you get a working unit, sometimes its troublesome and keeps disconnecting, I highly suggest you get the extended Geek Squad warranty, less headache when it fails,..!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Cardilene,
Thank you for your review and feedback. We have a troubleshooting resource which may help you with your connection issues at the link: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
Additionally, we have a troubleshooting link for WiFi Range Extenders like your EAX20: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team







