Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.3 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the EAX20 AX1800 Wi-Fi 6 Mesh Desktop Range Extender and Signal Booster's ease of use, impressive range, and strong signal strength as significant advantages. Many also highlight the improved coverage and generally positive performance. However, some users experienced connection issues and compatibility problems with certain devices or internet service providers. A few customers also felt the price point was relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 987 reviews
  • Rated 1 out of 5 stars

    Extender

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of date within 60 days not a good purchase Selling out of date items

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Outofdateaftetpurchace,

      This extender is not out of date technology. It is a WIFI6 extender and one of the newest we have released. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. I've tried over and over again but my bars on my phone never went up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a waste.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extenders are a waste of time. This Netgear actually slowed my internet down. I don’t recommend this at all.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Derek,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Don’t Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the wifi in my whole house worse. Set up took almost 2 hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No improvement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I am doing something wrong. I do not see any improvement whatsoever in my internet, etc.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Cannot,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Wifi

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like it was not working like how i wanted it to

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Sara,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Difficult set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get extended to hook up to existing net gear router. Time stealer! Returning for a refund!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's a thumbs down!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm getting slower speeds now being connected to this than when I didn't have it. Returning asap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work in our house at all so would suggest not buying it at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually made my wifi worse. My 11 year old son asked me "Is this a joke?

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi James,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Sucks

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt seem to do anything at all, wish i would have returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectrum user. Do not buy. Very hard to install and still did not work

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi FrustratedUser,

      If you are having issues setting up your EAX20, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to support.Netgear.com and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    no good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not do what it was advertised and recommended for

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi rick,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never works bumps devices from synchronization source of extreme frustration

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Unhappy,

      Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Crap

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Nighthawk app is a stupid concept. This thing is garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was promising but didn't work after a required update.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MK19,

      Thank you for your review and feedback. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    buy with care

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did not work. It knocked out my internet at home...

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Philm,

      Sorry to hear that you had a difficult experience with the setup. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible didn’t keep Wi-Fi connected / not a great booster

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Nytasha,

      We are sorry to hear that you experienced connectivity issues with your EAX20. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Does not extend router.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely and utterly disappointed. Poor technical support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It just did not work...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not extend the wi-fi signal in my house.

    No, I would not recommend this to a friend