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Customer reviews

Rating 4.5 out of 5 stars with 850 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 850 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was expensive, but I got on sale. Seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and easy to install. Bigger range possible

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to connect and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase a router/modem because we decided to cancel Spectrum cable tv but keep their internet. Bought this one based on other reviews, went home and set it up. I did need to call spectrum to connect it with them, and that was fairly easy too. The speed is faster on this router/modem than what Spectrum gave us to use and I feel the picture quality is better as well. All in all I am very happy with the purchase and wish I had made the switch sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, simple installation and a big upgrade from ISP supplied modem. Runs games flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    1st class performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but 1st class performance, easy setup with quick call to Cox to provision

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install,great looks, stable connection but a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stopped using the modems issued by cable (ISP) providers about 8 years ago. I had to a perfectly working modem until my provider updated their network and newer protocols were required to support the line. I setup the Nighthawk and have been back in business. Cable speeds same, possibly better but I dont know if thats due to the device itself..or cable company cleaning up their cables and network.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Another amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, WAY faster than the modem we originally had from Spectrum, I bought this one to future proofs for a few months, hopefully years, but as technology moves so fast, you never know, only issue I had was slow connection on the initial setup but that was more than likely user error; have not had an issue with the modem, other than Spectrum acting up. Would highly recommend to anybody, don’t be scared of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    NETGEAR Nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Beautifully Simple Product to Set-Up. Recommended Highly - Great Performance too.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    CM1000 Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for a CM1000. Solid stability and channel lock. Great speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and my internet works great. I see a little improvement over my old Netgear 3.0 modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Modem.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST AND RELIABLE. WORKS WITH GIGSPEED on Xfinity. Easy to set up and manage.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    As advertised.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with ease. Faster than your basic modem. Worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pricey But So Far, So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good..but its pricey. I have only had for more than a month, so the final verdict is still out. Check back with me in a year as it seems like all the modems and router start failing and doing weird things after 1 year.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid and dependable Cable modem. These are fairly straightforward to install. It required some coordination to register it with my cable provider. I needed to upgrade my channel count because of working from home and doing video conferencing. Since I have upgraded to this modem some of my glitchy issues have gone away.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster speeds immediately!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item because I cut the cable cord and was through with be tired of getting jerked around with poor service from the cable company. Coupled with a Wi-Fi 6 Router, our whole internet experience changed with the connection of this new equipment. Don't believe what the cable company is tell you. Drop their equipment and get your own and be free and faster on the internet!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and super easy to install! Would recommend! Just make sure it is compatible with your ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Wicked equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great, another upgrade to get the speed I'm paying for. This tied in with the Orbi mesh router, wicked speed now. The design reminds me of an alien ship. I have only one problem, when setting up, it said this modem does not support the orbi router RBK852 I have, even though according to specs it supports the orbi 852. I checked for an firmware update, none available. Maybe one will available later on, but for now enjoying what I have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent cable modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, and very good product. I see a much better speed increase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Step up from previously owned modem and way better than the BS Comcast will give you. Handles the Mbs i get on my plan well. Setting up new modems is always a hassle, having to try and get ahold of an actual person instead of robot or automated responses at Xfinity.

    I would recommend this to a friend