Customer Ratings & Reviews

Easy setup and getting good performance. Love it !!!!

Bought this for our future home that is going to be a smart home and will require faster speed and will require more channels for all my WIFI products. I am using this in a temp rental with only minimum(150MBPS) and I am still getting faster download speed. Can't wait to see what it does with the faster higher speeds.

Speed has never been better. We matched it with the Nighthawk AX3600 and I can access the Wi-Fi anywhere on our property.

This modem is a beast. As of right now I only have a 400 down service with Spectrum but bought this in anticipation of upgrading to gig. Right off the bat I started getting close to 500 down and close to 30 up. Although this modem was made for gig service, it will improve all speeds from your ISP.

Loved the modem the speed was great; now all the 14 devices are running with no lag or delays; I would totally recommend this modem use with Xfinity and able to get more than 800 Mbps consistently with occasional drop to 200 to 300 Mbps.

Bought in May 2022 got in in June. Works amazing. Never have issues. Keeps signal going. Never lags or drops connection. If i do loose connection it's because of Comcast. Looks slick. Waiting months to give a review for a reason.

along with my Wi-Fi 6 upgrade i needed to upgrade my modem and this Netgear product was recommended. it was compatible with my network provider and the hookup went smoothly.

Came from an Arris Surfboard to this. This is amazing. Way faster. I am now pulling down more data that what my ISP says I pay for. This thing is lightening fast. We are using Eeros as the router. Has completely stopped anything going wrong. Love it.

Updated my old Modem with the Netgear Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem and it has not disappointed me at all.

Had an Arris modem that keep disconnecting, this one has only dropped occasionally. We have the 1.2 Gb from Comcast and this has drastically reduced the amount of disconnects.

Had the CM1000 which was great. Got a upgrade from Xfinity to 1200mbps. Needed a better modem. This delivers the advertised speeds to my router (RT-AX86U). Problem is, few of my devices can handle that speed. Oh well, down the line maybe.

Louisville/Southern IN Spectrum users beware!!!! Bought this on 2/19/21 and updated my spectrum to 1 gb service. Of course I went by the great reviews before I bought it and I had high hopes. Unfortunately I kept getting time outs and no response synchronicity faults in my activity logs and called Spectrum...they did all they could on their end, appointment set for tech to come out. Called netgear that same day...the support guy was confident that it was a combination of the wrong firm ware and said to tell the tech guy to make sure outside line wasn't broken. On netgear's website it says that the spectrum approved firmware for this modem is V1.01.05. It shipped with V1.01.06. Of course netgear said to tell spectrum to manually change the firmware, Spectrum of course says they don't do that. A quick google search shows this is common between carriers and manufacturers pointing fingers at each other with customers caught in the middle with firmware that messes up the speeds you pay for. I ordered 1 Gb and was getting between 200mb and 400mb. Spectrum guy came out, showed I was getting 1.3 Gb coming into the house, but only about 500mb coming from modem. Needless to say...I returned it. I'm sure it's an awesome modem and it DOES work if you are lucky enough to have the right firmware the your ISP supports, but unfortunately mine doesn't and I don't need an expensive modem for 400mb speeds coming from it. Netgear support was decent, I suppose...but they should know better than to tell customers to get their ISP to make changes to the firmware. They already know that isn't going to happen before they even tell you! As I say...it does work, but mine fluctuated between 200-400mb. No where close to 1 GB.

Cable company decided to force me to log into my account to make changes to my network so I did some research and it was on the suddenlink approved list. It is fast and was easy to set up. You will need to call your ISP and give them some info to activate but worth it so far.

Big difference going from the CM1200. The CM1200 was listed to provide up to 1gig but failed and we never seen over 800mbps of the 1,200 we were paying for. Now we see over 900 every test. Still not at 1,200 but that’s Xfinitys poor service.

Amazing modem. Pushes out every last bandwidth that we pay for with no interruptions at all. Works great with the eero mesh system without losing any speed. Highly suggested!

Seamless install and no reboots to date. Service has been uninterrupted so far.

First one broke on arrival. Replaced with another one that works very well. It supports our gigabit speed

Bought this over the xfinity modem. Glad I did. It has worked great. Be patient with the install but once setup it’s great.

Yeah it costs a lot. Soo far its been working great with our excess of smart technology within our home.

This modem is an excellent value! It's small, yet very powerful and efficient. It goes hand in hand with the new Netgear Wifi-6E routers, and I highly recommend this!