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Customer reviews

Rating 4.5 out of 5 stars with 850 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 850 reviews
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Lights failing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14 months after purchase and installation. Many of the indicators on the unit have failed which makes troubleshooting difficult. The unit still seems to be functioning.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi CaryE,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CM2000. We recommend visiting this troubleshooting resource for your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to access the latest downloads and user manuals, and join our community. If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 4 out of 5 stars

    Works well but poor physical design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it works great, the design is horrible. Who wants an ugly (yes, it is) cable modem sitting on their desk? If a user has a "server closet", to hide the network equipment, this won't hang on a wall or fit a rack mount shelf. At this price, Netgear can do better than this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. I have xfinity 1.2gbps plan and I hit 1.35-1.4.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Has the power I need. Appreciated the help from the techs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’ll pay for itself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, was able to stop renting modem from xfinity. It’ll pay for itself soon. I live in a vacation destination, so now no worries about sharing a “hotspot” and have my internet slowed down during peak season! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever! Say goodbye to no more lagging!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for xfinity. The modem connects with my eero router. I’m not getting my Max 1.2gbs but I often hit 800s mbs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast have this product with mediacome, have it hooke dup to a nighthawk router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get rid of rented comcast modem so it does what i purchased it for, bought the router i wanted as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast fast fast & simple !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding device. Simple installation. Simple activation (on Xfinity). Blazing speeds (using a router with a multi-gig port)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm. Replaced Xfinity gateway.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this item to replace Xfinity gateway. I use it in combination with a Nighthawk router. Works very well. Had all sorts of network compatibility problems with Xfinity. Now network works like a charm. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing after 3 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have 2.1 gbps download with router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Terrific Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, even better if the service provider is capable of providing the latest service for it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Internet modum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, love it, fast internet and speedy, pw

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great with 1.2gb connection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on Comcast’s 1.2gbps tier. Seeing 1.4gbps speeds when linked up with a 10g copper SFP+ module to my router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! After 6 months of slow speeds and spotty service bought this guy and paired it with the orbi!! Phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced a XFINITY modem, needed to contact XFINITY support to get it activate, works perfect without problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing fast speeds and no lag!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these and have speeds consistently over 1Gbps!!!! Way better than Comcast rented unit

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really little nice technology

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem better than the one that I have before speed is fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More economical than paying the local ISP an extra $15 a month to utilize their cable modem router for the same usage speed.

    I would recommend this to a friend