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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 848 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 848 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very fast and by having Comcast one gigabyte Netgear did it again wow

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent like Always!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent like always! Can always see the difference when changing to theses devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high end high quality modem. Highly recommend. Has been blazing fast

    I would recommend this to a friend
  • Cons mentioned:
    Modem

    Rated 3 out of 5 stars

    Disappointed with quality control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a while but constantly cut out requiring multiple power resets. This product was obviously defective out of the box. Not something I expected from Netgear.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi FredFlintstone,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Speed is awesome. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love netgear nighthawk stuff im a gamer and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from our previous modem. No problem setting up with RCN.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem so far. Haven’t had any issues and keeps us connected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good purchase, if you have the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, until I got FIOS. Would recommend if you have the money to spend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Technical specialist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with comcast. Exceeds expectations! I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working great with my netgear nighthawk RAX 80. Much faster than before.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great, just be careful not to get fingerprints on it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Had this for a little over a month and still works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product.I like it a lot .I recommend for everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good modem. Doesn't work with all ISP's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 star rating cause I can't use it to provide proper feedback. The modem sounds like it is decent and from what i can tell it probably would work well. I use Buckeye-broadband and this modem does not work on their network. It fails the provisioning. Buckeye tech said that they saw the CM2000 on the network and then another buckeye-tech said 100% it won't work on their network. It didn't work for me. Make sure you get confirmation from your ISP before purchasing. Netgear support was great but without Buckeye's help there wasn't much they could do. Hopefully I can sell it to someone that can use it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade. Easy set up and great customer service. Speed is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Cable modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast..connection. Simple... to configure... instructions easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Modem. Works well. Fast. Easy setup. Highly Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hello High speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. good product, wife approved..) super height speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Deb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great per my husband who set it up. He recommends it.

    I would recommend this to a friend