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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 848 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 848 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    NETGEAR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem easy and works good with spectrum. Awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest per the tech sites, but ive experienced lag issues. I had zero issues on a arris 6190 doc 3.0. The modem runs but im curious about the newer docsis 3.1 arris modem. Anyways not quite a negative review but I pay for comcasts fastest internet just under business plan. So idk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem! Just please be aware that you also must have a router in order to get wi-fi. Might be common sense to some, but we goofed up and had to go buy a router a few days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've had this netgear for over a month and the performance has been amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built int Web Admin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can administration this device through your browser. No installing a mobile app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This Modem Might Not Last Long

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem in July 2021 to replace my 6 year old Motorola modem. It was working good for about 6 months until it stopped connecting to the internet. The only thing that the modem does is that the lights flash really fast and I have gone through many steps to troubleshoot the issue, but nothing has worked. From what I read online, it's probably a hardware problem and a few people have been having the same issue and needing to get replacements. I'm currently waiting to get it replaced and their online technical support takes awhile to help you out right away. (It took over a week to get my replacement request approved) Other than that the modem was easy to set up and the connection speeds were really nice, but when you pay over $200 for a modem that only last 6 months and comparing it to a modem that costed $100 that lasted around 6 years... is a little disappointing. I know I probably wasn't lucky with this one, so I hope the replacement last as long as my old Motorola one. Right now I would rate this 2 stars and recommend a different modem or get an extended hardware warranty through Best Buy if you choose to get it. Until I get the replacement modem and have it for more than 6 months, I'll be keeping this rating at 2 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent solution to longstanding WiFi coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem in combination w/ the eero mesh router significantly increase my WiFi coverage and reduced my Xfinity cost. In-store personnel were very helpful & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cable Modem Ever.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cable modem you can buy. With this bad boy, I went from 680mbps to 1.2gbps on Spectrum's Gig plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good modem to purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my modem and this product was recommended by my engineer neighbor who i figured knew his stuff in this category. I am not disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Netgear Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems hooking up. Gave a few days and tried again with success. Netgear support is good. They follow-up. I've had a few dropped connections. Not sure if it's the modem or internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase and I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is better than paying for one from the cable company’s. The only issue is with Xfinity, you have to give them the info so they can add it to their infrastructure. They need it to reset your device when the power goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great step up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with buffering streaming programs and decided to upgrade my modem as well as my router. The Nighthawk 32x8 DOCSIS 3.1 cable modem has fit the bill! No more buffering and faster loading of shows. Much improved wifi throughout my house. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked well. The real test will be longevity, so that will take a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New modem for Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Needed this to start upgrading my network to take advantage of the higher speeds. Have had good luck with Netgear equipment. If you have Xfinity 1200 internet, I would recommend this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    approved for use by install tech

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really nice modem for the money. I could have gone better but I did not want to spend major bucks this go around. Netgear as always served me right. The xfinity install guy was like great modem. This will do the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement was perfect.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one bricked but the replacement seems to be one of the best modems I have ever had. Best buy gave no hassle and it was an easy exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another older Netgear modem with this one. Steady and fast connection which I need since I work from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Happy Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast. I have not had any problems with this modem. Works as it should, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this device is superior to any Ive ever experienced.

    I would recommend this to a friend