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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 848 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 848 reviews
  • Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far now I just have to upgrade my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Modem you can get for 1 Gig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good Modem. Increased my total bandwidth and consistency across rooms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatvupgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product .it was a up grade from my previous unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Started strong

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out as a great modem, but over time started to lose signal, and bogged down my network

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My Netgear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Netgear was a product that it had to be purchase so that my internet was working properly. I’m upgraded my internet to 10g and it sometimes seems to be working properly, but it sometime didn’t. I honestly don’t know.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi hoovy,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money...Netgear makes the best systems, would not buy anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Stopped Working in 4 Days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure how or why the NETGEAR team even released this product. I purchased this on 6/17/23 to replace a CM1200 which worked great for years. After installing this, it worked great initially until I woke up to flashing lights on 6/20. Like many other reviews online this modem bricked out of nowhere. Switching this off and on as well as resetting does absolutely nothing, lights keep flashing. Although not a big fan of Arris ended up purchasing that instead and now have to return this $300 paperweight. NETGEAR should have never been allowed to put this junk on the market. Save yourself the headache and stay away.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Simcard,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Great help with our internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help in getting great internet at our house. We needed a better connection to the internet and this worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a total workhorse very dependable can handle a lot of incoming so I would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast speed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a little difficult. I had to call my internet provider and then net gear. Once I got it set ip and working, the speed was faster that what I pay for from xfinity internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is the perfect edition to our google nest wifi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fixed the problems of the charter modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Cable Modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been happy with Netgear products. I've only had one failure before a year was up, and I've bought many of them. This has been no exception. It's a quality product, and it supports my Comcast Service of 1200 MBPS download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect internet purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night gear products great for those who want more from their router/modems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better internet connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic, no problems with wifi since I've switched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem has a lot of nice features. I really like that it has a 2.5 port at the back of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is extremely capable while keeping a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch product, very pleased. Definitely worth replacing Comcast gateway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear is a great product and the only product we purchase when looking for a router/modem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    great while it lasted (only 18 months)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds & connectivity for about a year & a half. Others seemed to have great luck with it. In our case, though, it just simply died unexpectedly. No power surges or other event, it just dropped connectivity. Initially worked with ISP to troubleshoot (xfinity), and they confirmed it was in fact the modem that died. Given the high price tag, I was really disappointed at the short service life. FWIW, xfinity tech said he's seen it a lot with Netgear products. Something about their signal strength overpowering & eventually overheating the board. He recommended the Arris line (which is also what they rent out here if you use their equipment). I can't confirm if that's legit or not, but this one did die an early death.

    No, I would not recommend this to a friend