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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 850 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 850 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is extremely capable while keeping a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch product, very pleased. Definitely worth replacing Comcast gateway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome did everything i needed except had to return it for a different model that had a land line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cable modem money can buy. Fast and its a great combination with my Asus AX-11000 router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well done, provides great reception. Haven’t had problems with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works as intended i upgrade to this from cm1000 i thought i would get improved internet speeds but no

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    great while it lasted (only 18 months)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds & connectivity for about a year & a half. Others seemed to have great luck with it. In our case, though, it just simply died unexpectedly. No power surges or other event, it just dropped connectivity. Initially worked with ISP to troubleshoot (xfinity), and they confirmed it was in fact the modem that died. Given the high price tag, I was really disappointed at the short service life. FWIW, xfinity tech said he's seen it a lot with Netgear products. Something about their signal strength overpowering & eventually overheating the board. He recommended the Arris line (which is also what they rent out here if you use their equipment). I can't confirm if that's legit or not, but this one did die an early death.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The best router at its price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well does drop connection every now and then but definitely pushes the data needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. Works as advertised. Better upload speeds than previous unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 200mbps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around router. Router was recommended by my IT guru. Linked this with Orbis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade, haven't had any loss of network. Works very well with my gaming router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade to new 3.1 capabilities!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has improved the internet connection to the full capacity that I have. Happy with the results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plan to take back just dont need better with older modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Mediacom ISP. Why pay $10 a month when you can own your equipment. Has the Docis 3.1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem that works with Google Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, just get a wifi connected! I am using Google Wifi and works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, no problems, has all of the up-to-date features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent coverage no dead zones or drops. ways coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem. Cable company messed up my old one through remote access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. Having your own means not paying cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this when our Xfinity modem kept having issues.

    I would recommend this to a friend