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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 848 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-848 of 848 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download speeds wow everything is way faster now love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve went threw so many modems that I’m grateful that a Best Buy rep led me in the right directs to this item thank you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. Had to exchange for another router…..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet has been dropping ever since i got this new modem. Netgear know about the issues and the only fix is reset to factory or submit a help ticket. I had xfinity come out twice and check the cable. Still dropping not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Victor,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Total lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work at all. The cable company said it was a defective unit. It wouldn’t do anything other than flash it’s lights

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    INFLATION !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you raised the price up 50 bucks when last year you retailed this item at 250 bucks? Such a scumbag greedy move!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great modem but died 6 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as others listed above. Died after 6 months with all lights flashing. Tech support was worthless

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Disappointed,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. All NETGEAR products come with a 1 year hardware replacement warranty, we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    There are better options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to get up and running, speed is slower thank old modem

    No, I would not recommend this to a friend