Customer Ratings & Reviews
- Model:
- CM2000-100NAS
- |
- SKU:
- 6425817
Customer reviews
Rating 4.5 out of 5 stars with 848 reviews
(848 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
NETGEAR - Nighthawk 32 x 8 DOCSIS 3.1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Download speeds wow everything is way faster now love it
I would recommend this to a friend Rated 5 out of 5 stars
The best modem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve went threw so many modems that I’m grateful that a Best Buy rep led me in the right directs to this item thank you.
I would recommend this to a friendRated 2 out of 5 stars
Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Had to exchange for another router…..
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My internet has been dropping ever since i got this new modem. Netgear know about the issues and the only fix is reset to factory or submit a help ticket. I had xfinity come out twice and check the cable. Still dropping not worth the money.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Victor,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Total lemon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work at all. The cable company said it was a defective unit. It wouldn’t do anything other than flash it’s lights
No, I would not recommend this to a friendRated 1 out of 5 stars
INFLATION !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why would you raised the price up 50 bucks when last year you retailed this item at 250 bucks? Such a scumbag greedy move!
No, I would not recommend this to a friendRated 1 out of 5 stars
Great modem but died 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same as others listed above. Died after 6 months with all lights flashing. Tech support was worthless
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Disappointed,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. All NETGEAR products come with a 1 year hardware replacement warranty, we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
There are better options
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to get up and running, speed is slower thank old modem
No, I would not recommend this to a friend







