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Customer Ratings & Reviews

Your price for this item is $60.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 848 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance, ease of use, and setup. Many appreciate its compatibility with various internet providers and its ability to provide a strong signal. While some find the price to be high, the positive feedback on speed and reliability outweighs this concern for most users. A few users reported experiencing issues with the modem itself, but these were less frequent than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 848 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Netgear Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Works flawlessly. If your home or work space exceeds 3000 sf, you might consider adding a Nighthawk Extender.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Nighthawk is Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were paying for high speed internet through our provider and renting their modem. The speed we got was only half of what we paid for. We had multiple compatibility issues with the modem and our other equipment. Since getting the Nighthawk and a router, our internet is faster, more reliable, and easier to manage. Plus we OWN it! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned in the router from spectrum and this one works way better. Easy to setup and we don’t worry about the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    fast and easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved speed and easy to use, would highly suggest this model. Have it working with my Orbi Mesh system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome Cable Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up on Xfinity, Gig speed to Netgear RAX48 wifi6, getting super fast speeds compared to previous canle modem (Netgear)

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Lightning Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy cow this thing is like lightning! Fast fast fast. My network has never been better. Pair this bad boy up with a mesh system and fly to the moon.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Best modem

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great! Works really well. Speeds as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast! Can’t believe The speed I get with this modem! Easy setup with Xfinity website.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy Setup and Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and fast, plus it disappears behind other electronics (it’s not visually in your face).

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was expensive, but I got on sale. Seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    CM2000

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get working. Speed is as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and easy to install. Bigger range possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes internet work. Super fast. So many gigabytes. Couldn't find any hawks in the box.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pricey But So Far, So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good..but its pricey. I have only had for more than a month, so the final verdict is still out. Check back with me in a year as it seems like all the modems and router start failing and doing weird things after 1 year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Geek Squad is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up ,Also found internet provider had two routers on file ?? Use Geek Squad for install and be safer !

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    CM2000/ EERO PRO ROUTERS/OPTIMUM GIGABYTE SYSTEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning your own cable modem is a great way to save on monthly internet modem rental costs. Netgear offered great customer service and support. when the first Optimum internet rep incorrectly stated that this modem was incompatible with their service. This Nighthawk modem performs well with my Eero Pro Tri-band Gigabyte mesh routers and the Optimum Gigabyte WiFi service.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    3.1 modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this modem 3.1 is the way to go to future proof your equipment, haven't had a issue with it thus far..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far, worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 2 or 3 of the Cox Panorama Modem/WiFi systems before giving up because none of them worked properly. Each one lasted about 3 or 4 months. Plus I was having rent it. The technician at Cox gave me a list of ones to purchase. Since we work from home, we needed a good system. We were told this was one of the top of line ones to buy..within budget. We have had no issues with it, thus far. The only time we have is issues is when its our service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    More speed than I need.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great, works perfectly with Mediacom. I also had a Nighthawk CM-1000 before this that worked perfectly (and hadn't failed, but Mediacom support insisted it was my modem that was the problem so I bought this). I'm still much happier using my own higher end modem and Best Buy had everything in stock with curbside delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    simple setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to setup. works with Xfinity 1Gps+ plans. Wireless-first configuration as there is only one ethernet connection.

    I would recommend this to a friend