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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2384 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk AC1900 Dual-Band WiFi USB 3.0 Adapter's ease of use, strong WiFi signal, and performance. Many appreciate its extended range and relatively easy setup process. However, some customers experienced connection issues and found the adapter to be somewhat large and expensive. A few also noted that the software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,384 reviews
  • Rated 1 out of 5 stars

    Returned after 1 day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my chances and bought this one. I followed all directions downloading the latest drivers and everything. Within 15 minutes of usage it crashed my pc (Blue Screen of Death). One quick google search and you will see how many issues this product has. Took advice from people online and used old drivers since the new ones are not great. Worked fine for another 30 minutes then it crashed my pc again. Apparently its pretty common for this product to crash your pc regularly. Tried to mess with settings to stop the crashes but nothing worked. My pc crashed a total of 4 times. Once i disconnected it and uninstalled all the software my pc hasnt crashed again and is running great. Horrible product. Wouldnt recomend this to my worst enemy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible latency

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapie Wi-Fi adapter had much better latency. 200 ms doesn’t cut it. Seems like a common problem for this model. Not suitable for gaming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buggy and overheats - BEWARE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is buggy as all get out. Driver issues galore. Signal dropout all the time. Overheard. Don’t waste your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I have no ideas on how this thing works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how this thing works, Best Buy people tried to explain it to me, however it’s absolutely useless to me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a little while, not good if wifi kinda sucks already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Randomly dropped signal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective unit. Randomly dropped signal. Had to be returned to NetGear at my expense for replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Updated all drivers and it couldn't connect to my WiFi Network

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi FlatLin3,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech savvy. Didn't work for me. It will be easier to employ Geek Squad to perform the service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear Nighthawk AC1900 Adapter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for one day and then just stopped working and will not work anymore

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Nighthawk,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Unstable connectivity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was unstable connectivity and throughput is also fluctuate. So I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    overpriced trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does nothing special compared to the $20 discount variety. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy if you need steady connection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I cannot recommend this product less. I have had intermittent wifi drops for little to no reason. If you streaming or some light internet use Its been "Fine" since buffering smooths it out. I notice it will randomly drop connection for no reason at all. My phone, laptop, tablet, etc do not have this issue ever. I have a netgear wireless router and should work together well. I have contacted Netgear as well and they have not helped with this random drop. Its not worth the money. Buy something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept having problems. Never ordering netgear again.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Netgear,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Terd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap...,...........................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caused my computer to lock up when I installed it. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked. Save your money. Get a hotspot instead.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops connection for a few seconds on a regular basis, causing issues with gaming and with cloud services like Dropbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't have room mates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have a clue X housemate stole it never got to use it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting for a receipt to be emailed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for my promised receipt. It's been a couple of weeks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad signal strength

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, but could not maintain good signal strength. Router is housed behind one wall so it didn’t make any sense. If possible just go with Ethernet.

    No, I would not recommend this to a friend