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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2384 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk AC1900 Dual-Band WiFi USB 3.0 Adapter's ease of use, strong WiFi signal, and performance. Many appreciate its extended range and relatively easy setup process. However, some customers experienced connection issues and found the adapter to be somewhat large and expensive. A few also noted that the software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,384 reviews
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Your desktop can connect wireless!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desktop dell computer wouldn't connect to the house wireless network. Turns out that at the time of buying (some 6-7 years back), wireless was not so prevalent - the computer did not have a wireless network adapter. Bingo! this Netgear Nighthawk AC1900 connected via a USB (the computer has 2.0) worked right out of the box - needed only to start the router ( Netgear Nighthawk AC1750 (model R6700).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nighthawk Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. it has worked well so far, and I do not foresee any problems with it given the reliability of NETGEAR products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this adapter because my pc is a single band and I need the dual band to connect to 5G. Work fast and the size is not a problem for me. I got the product from Staples because it was closer to my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk AC1900 is a powerful wifi adapter! Netgear has outdone theirselves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Amazing speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wifi adaptor for gamers easy to use and fast speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic idea

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement, good purchase and suggestion from representative

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    WIFI add on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the NetGear Nighthawk to a tower that did not have wifi. The installation was very simple and because it connects with a USB cable it can be placed away from the heat of the tower and the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wifi adapter for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wifi adapter is great for playing games online.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time on this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed usb wifi adapters before with quick access after a quick enabling of the adapter in the task bar but this unit is software garbage. The genie did not work and it has been hours troubleshooting my system only to find others have had poor results also. It never did work on my older system with 2.0 usb ports and I am taking it back to the store. I am so sorry I trusted the best buy salesman instead of researching opinions online first. See for yourself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A hassle to set up and a potential problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to download software just to remove it and put the program on my cpu. (this was the solution due to the download corrupting my hard drive) do not waste your time unless you want to go through the hassle of this. in other news after the fix it is working just fine, but i wished i spent my money on something that didnt require me to diagnose the problem myself.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    I wish this worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this but it never worked right. I have Fios with the new white Verizon router and for a few days it disconnected maybe once a day and I should have returned it then. I spent too much time trying all the fixes online and nothing worked. Now it's been 3 weeks (past Best Buys return policy) and the device doesn't see my 5ghz network and drops every 5- 60 minutes, and stays down until I reboot or unplug/replug the device. I'm out $80 on this and am going to need to buy a new adapter.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi agentorionpax,

      Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Product failed after the 15 day return policy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked well at first. Within a few weeks, the internet started dropping and the night hawk would have to sign back on. I purchased this on on August 5 and today I could not stay connected for more than 2 minutes before it needed to be reset. I looked at the connections, hardware and software updates. Nothing would fix this issue. I would love for Best Buy to refund me but it is past the 15 days so I'm out of luck.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Mary,

      Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Auto detects and works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on previous builds and works great, pulled drivers and auto installed, great speed

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Dorm Spotty WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in college dorm to access WiFi for desk top computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    But this one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speed and much faster than my Intel wifi6e card in my new laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks in a Month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my gaming pc which also acts as a home entertainment system streamed to the living room. I bought this A7000 and it fulfilled my need disputed occasionally needing to reset divers for about a month. After using it for a while the need to constantly reset divers start becoming a serious issue. Interrupting TV, Movies and Gaming sessions. The Device eventually slowed the internet to under 1mbs. After some googling I manged to fix it by disabling some software that was installed with the disk. A week after that it stopped working completely. This product is complete garbage KEEP AWAY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently changed from Comcast’s poor intermittent service to Verizon FiOS. As a result I had no internet capability on my desktop, as it previously had been hard wired.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    It works great but…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a couple of months it was working great until it started disconnecting on its own even though it was not my internet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Doesn't work at all or constantly disconnects

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and constantly cuts out when I can get it to work at all

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi danfuldan,

      If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Bad connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn’t do well in large areas. Do not buy this product if you plan on having one or two walls in between the connection and router. It’s not a good product. Then customer service will say it’s an internal error if you call them upset. Disappointed Best Buy let’s these guys ruin business for them

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Rype,

      Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.