Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$264.97

Customer reviews

Rating 4.6 out of 5 stars with 14068 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 14,068 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Easy set up and great speed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and play set up and great speed so far! Price could be cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear cable modem review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my existing Comcast/Xfinity internet service (as it is supposed to). Only issue was getting it to sync with Comcast/Xfinity. The phone APP would not work as advertised and I had to call Comcast tech support to get it operational.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Great modem/router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great range and easy set-up. It works well with Time-Warner Cable internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nighthawk AC1900

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and configure with Comcast. Tokk about 15 minutes to get the new one up and running

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for high-speed internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Cox 100 Mbps connection at home, setup was easy - just had to call Cox customer service and they required the serial number and MAC address from the label on the router. Once completed, I am enjoying speeds of upto 140Mbps download on 802.11ac mobile devices. Everything I expected from the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage, fast connection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace my old very slow modem. I had an external router, but since I was replacing my modem, decided to buy a unit with modem built in. Very satisfied with it. Used a Wi-Fi strength app and walked around my house. No loss of signal. Very strong signal. Highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy install and good WiFi range.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Netgear router and modem and the WiFi range is excellent. The install was easier and with a 2300 sq ft 3 floor house it works great. We have a 4K TV that streams plus 2 other TV’s (2nd flr and basement) along with 3 laptops, 3 smart phones and an iPad with no WiFi issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great price, fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router took a dive. Started cutting out every 30 minutes. I picked this up, and had it installed in minutes. Lightning fast! Worlds different! I don’t “game” or anything. I use for basic laptop or tv/streaming use. It’s been a few months and I don’t even know it’s there bc I haven’t reset it once.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while also getting a price match from Walmart since they had it for cheaper. Works great! My internet is a lot faster and you notice the difference. I had to upgrade my old Netgear Router/Modem at the time to the Nighthawk. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the WiFi button

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A button to turn off WiFi the best feature for controlling WiFi in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great purchase for parents!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem/router combo for my parents because they seemed to always have issues with dead spots using the device provided by cable One. It was really easy to set up and now I don’t get random calls from my parents asking why their internet doesn’t work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Good router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Very good range and asy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great replacement cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was a great right out the box easy to install speed was way better than my TWC model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saving money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rented my modem/router from X finity for year. The best buy agent help me pick this one out. I took it to Xfinity to Registered it with them,took it home Follow the instructions that the agent from Best Buy gave me and set it up. It was so easy and I'm not tech sabie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does a good job.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this equipment to replace one that we were renting one from a big cable company. It was a good price and the Best Buy employee was very knowledgeable in directing us to the best choice for our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High-Rated Cable Modem WiFi Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the NETGEAR Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem to save money on my cable bill each month because I was being charged a monthly rental fee for using the cable company's (Altice/Optimum) voice modem. This NETGEAR WiFi Router Cable Modem combo has very good ratings & reviews - to get top combined WiFi speeds of up to 1.9Gbps with AC1900 in this 2-in-1 CableLabs DOCSIS 3.0 Cable Modem and WiFi Router. It ensures uninterrupted HD video streaming with industry's first 24x8 channel bonding giving the fastest download speeds, up to 960Mbps even during peak hours. Unfortunately I need to return it because this NETGEAR modem is NOT compatible with the Altice/Optimum Voice cable internet service. I'm still unable to return this item because I was informed be my local BEST BUY store that they are not taking returns because of the COVID-19 situation now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem to replace my out dated previous one. This item exceeded my expectations. Super fast for all the users in my household, especially the gamers. I can also use my Amazon stick and download movies and shows much much faster than I could before. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade to previous Netgear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Netgear router was good but due to a really bad lightning storm and not plugged into a surge protector, I know don’t say it! This was a fantastic upgrade and I’m very happy with it. Was easy to install, and the folks at Best Buy were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome Modem/Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a complete system in one package. I researched online and the store. This Nighthawk does it all. I was able to discard my extender. It is programmable to allow separate personal and guest log ones. I did get a professional to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dramatically better than Suddenlink's

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up to Suddenlink, service was terrible, cut on and off all the time. We were thinking about canceling but decided to test and see if it was the garbage router they provide. It totally was because it works so much better now.

    I would recommend this to a friend