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Customer Ratings & Reviews

$217.33

Customer reviews

Rating 4.6 out of 5 stars with 14091 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the product's impressive speed, ease of use, and top-notch performance. Many also appreciate its long range, simple setup, and strong signal strength, which contribute to good coverage and a dependable connection. While a few customers mention occasional lag, buffering issues are not a common concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 14,091 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Fast Internet. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when our Comcast rented modem crapped out. Easy set up and loving the faster speed though just an FYI if you have Comcast while they no longer charge for a rental they do tack on an extra fee for faster speed so they get you one way or the other.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and has worked great with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I was having issues with my separate modem and router where the router kept resetting itself. I tried a new modem and router separately and still had issues. I tried buying this all in one unit and it solved the problem. I recommend this modem/router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more Xfinity monthly charge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally had enough of paying the monthly fee for the Xfinity router and purchased this one. Super easy to install, it came with great instructions! I'm not really tech savvy, but had no issues setting this up. No issues with connections when kids are gaming and I'm streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great router, works wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything attached easy and quickly. Works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent System, great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the gamers in our house got disconnected from the game 4 times in 30 min with the "new" Motorola modem a trip to Best Buy was immediate. We brought this modem, set it up, have about tripled the speed and had no more disconnects. This modem gets Jazzhands as 2 thumbs up are not enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and saves money. Down loads much quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem to ensure we receive both LAN and WiFi at the top speeds we are paying for with our provider. We have it connected with a Linksys Mesh Metwork to ensure streaming service to our "zoo" of TV, Tablets and Phones. It's working as advertised and then some! It is incredibly stable and fast! A dang good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of renting a router of crap quality..buy your own. This one has impressed me beyond my expectations. Hook up ethernet if possible to tv and say roku or whatever else you want to run and stream without buffering. I recommend this router to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router/modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was renting equipment from Comcast before purchasing this. I had wifi issues with the Comcast equipment. After switching, I no longer have any wifi issues and I am getting better wired and wireless speeds with this router. All the settings are very easy to use such as changing wireless names and passwords. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Vertical design takes up less space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Netgear modem/router only had 2 ethernet connections. This new one has 4 and is a vertical design rather than horizontal. Takes up less space, has internal antennas and was a breeze in setting up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this would be more than sufficient for what I was looking for and equal to but better quality than my comcast/xfinity router/modem. The set up instructions were non-existant. There was no way I could have done this without calling the company and having a tech walk me through it. I was still confused as the site did not open up as is should have. I was told the internest package I have was more than capable of handling streaming this router/modem and internet package was for gamers and they should run on the 2.4 part of the system yet I constantly get buffering. I don't know if that is Comcast doing it to try and get me to buy a more expensive package from them or the modem. I bought a Roku preimere too. It will only run on the 2.4 part of the system which I did not want and was never told that I needed to buy another Roku system if I wanted that. So all in all, everything is running off the 2.4 part of the system and is buffering which I was told would not happen. So I can not say if it is the product or Comcast internet doing that. What I do get is good quality

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product if Are trying to save money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are trying to save money from router rental this is the best one so far if you’re like me where you don’t really use any Internet for video gaming or any hard-core use this will work out just fine for you . And my house we are only three so are use is very very low I didn’t want to bother buying the two devices and this worked out even better than the one I had before which I was renting

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good router/modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my comcast modem and this is giving me better speeds and coverage

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product after glitch with modem/router setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and does a good job. The set up process was a little lacking and confusing. Someone needs to rewrite the set up process as I has Comcast/ xfinity and the instructions to connect did not work. Finally had to contact Comcast thru chat and have them remove my old modem/router MAC address so Comcast could see the new modem/router.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Super powerful and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem/router. Fast,powerful, and excellent range.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Very good router/modem no issues yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my aging unit I had before, didn't realize how old it was getting. But the issues I had with the old one are not happening on this, so I knew it was time to replace. Upon doing so I have already recommended it to two others, so I feel this is a very good router/modem!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk Dual-Band AC1900 Router with 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works a lot better than the 7 yr old router that I had - Had to have an extender before in order to reach from one end of my house to the other(1700 fT), now everyone gets better reception and speed- we also get more reliable streaming service- less drop-outs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good performance, limited range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace one issued by CenturyLink. This one is definitely faster but no more powerful. I have an old, 90-year old house that is solid. The signal, like the modem issued by CenturyLink is spotty upstairs and has a critical dead spot in my niece's room. Has to buy a $40 Net Gear extender unit to get wifi upstairs. About 2 weeks use and no problems except said limited range. Connection speeds and reloads are definitely improved.

    I would recommend this to a friend