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Customer Ratings & Reviews

$217.33

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 14,089 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were using the cable company router/modem and kept getting about 50mbps on our 100 mbps plan throughout the house, with really spotty service in rooms. We bought extenders which didn’t really help and we’re about to buy a mesh system when a friend recommended this device. Set up is easy, and we’re getting over 100 mbps throughout areas that we would barely get a signal. This also saves $10 a month in router fees so it’ll pay itself off in a year and a half. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy set up and very fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade an old cable modem and apple wireless router. The set up on this was extremely easy. I went from speeds that were half of what I was paying for from my ISP to speeds that are now at, or exceed, my contracted service speeds. Very happy with the investment. The dual band allows older devices to still connect wirelessly on the 2G and my newer devices connect on the 5G. I would recommend to anyone who's system is running on older, slower equipment. I can be on Zoom calls while both my sons are on line gaming and not have any buffer or lag issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great modem/router combo. Set up was easy, except the part where they don't tell you that upon first initialization that it'll take approximately 1hr for it to recognize any kind of signal from your cable company. Once that hour has gone by, it works great!! Just don't try to do it before trying to go to bed like I did & stay up waaaaay past your bedtime to make sure it worked properly. Lol. Hope this review helps out some

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy setup, great Best Buy customer service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the second purchase of this item, kind of. After purchasing the first time I set up my nighthawk quickly and easily and was off and running. Unfortunately some 10 days later or so I moved some furniture around and accidentally broke a prong on the power cord and was suddenly without an internet connection. After talking to Netgear and Best Buy they allowed me to exchange the nighthawk for a new one and was able to up and running once again. The nighthawk works great even running 3 TVs, multiple phones, PS4, and a few other items!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Top-Tier Performance and Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, without a doubt, the best modem and router I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup with Cox and has great speeds. We have had it set up for a few months with no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds, and better range than my previous router/modem combo. Setup was pretty easy, and allows me to link my printer to print wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup right out of the box, hardest part was calling the cable company to add the new modem to their network. Been working fine, better speed no more buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Speed

    Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best router I ever used. It has the bandwidth to make your gaming dreams come true. It was easy to setup and extremely fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Speed

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Easy setup, and it runs really well. A very big improvement over my former combo modem/router, both in speed and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    High Performance, Simple to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently moved and signed up for Cox Cable. They provide media content, internet and phone service. The cable ready, modem/router unit they provided gave only 15-25 Mbps speeds for a line contracted to provide 50 Mbps. At least once a day, I would have to reset the modem. After 2 visits by Cox representatives, I decided to return the Cox modem/router. Installation of the Nighthawk was very simple to do. Since replacing the Cox devise, I have consistently gotten over 50 Mbps with speeds hitting 65 mbs. In almost 2 months, I have not had to restart it once. Range seems very good with good signal strength through out our 2000 sq ft condo and into the yard.

    I would recommend this to a friend
  • Cons mentioned:
    Buffering, Lag

    Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I'd bought this sooner! I was renting the Comcast router, and every time I tried to stream something, it either wouldn't load or kept stopping and buffering, making it unwatchable. This router is ABSOLUTELY AMAZING! I can stream anything. And watch it with no annoying buffering, lagging, or stopping. My only regret is that I didn't purchase it sooner. If I could give it 10 stars, I would! Don't hesitate to buy this if you are experiencing the same problems that I was. I can't even begin to tell you how happy I am with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Speed is the game!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router works awesome with Comcast. I’m getting over 600mbs with this thing. It’s powering 15 devices at my house and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice all in one modem/router/wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Spectrum customer at time of writing. I prefer having choice and control over my networking hardware - I'm picky, I'm quite technically able, and I hate having things hidden because of OEM or ISP restrictions. Setup on this was dead simple - the only thing that made it take any time was a little glitch with the activation page for spextrum on first logon, which was a Spectrum issue, not a modem issue. Performance so far has been great, with no complaints about coverage in a 2br apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance
    Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Easy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my older netgear wifi router. Easy setup and noticeable difference on performance, no more buffering while multiple devices connected.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great modem and wireless router for use on Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at purchasing a modem for use with Xfinity's 150 mbps network and wanted to maximize the speed I would get out of my wireless connection since I am a heavy consumer of streamed data. I read a few reviews and decided on this model, due to the speed and ability to cover my entire house. This modem was an excellent choice. I was thoroughly impressed once I set it up, all my devices connected to the 5ghz connection are actually exceeding the advertised Comcast speeds regularly pulling down 160-180 mbps. I have the router installed in my office loft on the second floor and am able to get a constant connection in my basement and outside without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. And in this case it is good. Easy set up, and works perfect. Has it for a month now and would not take it back or trade for anythung. Totally worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Gateway

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Offers 4 wired access lines as well as two WiFi channels. I get the speeds I pay for and have experienced no technical issues thus far

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    No more router fees and great signal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is only one room in my house that doesn't get as good of reception. Other than that, the signal is strong all around. This router/modem works with Comcast Xfinity Internet service, so you can install this, register the Netgear router over the phone with Comcast Xfinity and complete the setup. Send back the Comcast router and you're now saving the equipment rental fee. Keep this for a year and you'll almost make your money back, keep it for two years and you will be making money by saving the $10+ /month rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Good router and the range is more than i need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router provide a strong and stable signal for streaming video and game. Also the range is wide. It is good router and easy to setup with internet provider

    I would recommend this to a friend