Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$217.33

Customer reviews

Rating 4.6 out of 5 stars with 14094 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, ease of use, and strong overall performance. Many also highlight its excellent range, signal strength, and straightforward setup, along with its good WiFi coverage and value for money. Conversely, a small number of customers have experienced issues with lag and buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 14,094 reviews
  • Rated 5 out of 5 stars

    Great, fast internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old internet box was starting to become too old for the demands of the new technology. This modem keeps up with the demands of technology and so far doesn't have any lag time. Thanks for a great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to connect home office

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed higher bandwidth capacity along with router ports. Connecting 2 ring wired cameras and 3 range extenders to the router to ensure connectivity in all locations of my home/office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I do not have a lot of room in a New York apartment. Typically I would purchase a modem and a router separately. However, this is the latest unit, gets Wi-Fi AC and works great. Glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews before finally pulling the trigger on this. It is a great router and I have not had any issues with it whatsoever. Works very well for all my streaming needs, including 4k content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be faster

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well however I have 1GB capable network and this only puts out close to 700 with ethernet Wi-Fi is about 300 didn't reach the advertised speed on my optimum network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great modem for Xfinity in Houston. I have had no problems and has saved me $14 a month in equipment rental. I have had great experiences with Netgear products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router I’ve had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modern/router is a workhorse with lots of power. I have some 30 items connected including lap tops, phones, iPads, HomeKit items, wireless printers. All works as it should. Would recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended WiFi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a Comcast WiFi modem. This extended the WiFi to easily keep all devices connected. We have 3 Nest Dropcams outside the house that stay connected with this Modem. It does what it is supposed to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check with provider

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed from Netgear that it worked perfectly with my internet provider and when I started to setup the router it said it wasn’t compatible. The next step was to call customer service...both Netgear and my provider were of no help at all. I don’t know if it was just the customer service helpers that day or it’s just the company themselves. But they need to step up and help the consumer. Overall I had a bad experience from purchasing this product. But it varies from person to person, I wish I was able to take full advantage of this product but didn’t have the chance. The quality of the router was nice and I have purchased a nighthawk in the past but this time I was disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my apartment, it was the first time I ever had to buy a modem for myself! The associates were a great help in finding the right modem for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for condo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old router and old model with this 2-in-1 instead. Great Wifi so far, also helped with T-Mobile cell phone connection. Would recommend with Comcast Xfiniti service in a condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Down with Rental WIFI modems

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some research, chose this Netgear Nighthawk Dual-Band AC1900 to replace our rented XFinitiy WIFI router to save $14.00 a month. Better than ever WIFI coverage now in all rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself after several months

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable/internet fees tied to device rental are removed from your Bill each month you use this. This is an excellent option for those with xfinity and/or Comcast internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with is product. Our old router died, we tried a second cheaper router which did not work out and then, purchased the Netgear - Nighthawk and it has proved its worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy to use. Good connection and speed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the money considering it is a router and a modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem I could have asked for. The software works as I need it to and prevented multiple breaches thanks to the settings I had applied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workwell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works well this is the second one I've had I wish that it had external antennas and would be great if someone would make a Wi-Fi router that you can connect a long wire type antenna to for people who need to put it in a sort of closed-in location

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing 1 Feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine recommended this router/modem to increase the speed of my devices. All the reviews were good so I thought I'd give it a try. The wifi speed was awesome but it was missing one important feature...no phone port for my home phone. I am one of those people who still likes to have a landline.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good WiFi coverage. The Nighthawk app will not work. It wants the router's firmware to be updated, but Spectrum controls what version of firmware is used on their network. I still can manage the router via the configuration GUI.

    I would recommend this to a friend