Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 11234524
Customer reviews
Rating 4.6 out of 5 stars with 14095 reviews
(14,095 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the product's impressive speed, ease of use, and top-notch performance. They frequently highlight its long range signal, easy setup, and strong signal strength, along with good coverage and dependable connection. Additionally, customers appreciate its compatibility and good value for the price. However, a few customers have reported experiencing lag and buffering issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not for a large home unless you can locate central
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for a large home. Unfortunately, I had to put in my basement, so upstairs signal was subpar
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Router/Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router/modem is great. It’s slimline and very easy setup is nice.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friend Rated 1 out of 5 stars
President
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad customer service from netgear directly refuted to help without being paid first to diagnose my problem
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Wrong Item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the wrong item that we needed. So we will be returning it.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Worked well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a month. Died on me and I am looking to have it replaced. Probably just one bad corn in the entire field
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 3 out of 5 stars
good Product but didn't work for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have called customer care many times but couldn't find the solution to my issue with the router.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up. Ended up having to have someone come to the house. Customer support on the phone was no help.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Drops wifi signal often
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had the Comcast supplied router, and it worked perfectly, but it cost $15/month to rent. I replaced it with this Nighthawk router and modem. My signal drops all the time. Its very frustrating. I'm loosing the benefits of having fast wifi. I'm outside of the return window, so for now, I'm stuck with a crappy router.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Keep looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pay too much , pay too much , pay too much
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a little over a month of excellent service the unit would not connect to the internet. Planning to return the item.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Just didn't meet my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's more of a timewarner cable issue than this router modem. But didn't change anything for me. So I took it back.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 1 out of 5 stars
Not Reliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this around 2 months back, suddenly it stopped working with issue of loosing connection, wasted my day to figure out issue and ended up switching to providers modem
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Works great for regular everyday use.w
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great for general use. However, we expect a little more speed to match our internet service.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 2 out of 5 stars
Nighthawk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup and activation was easy. Once operating - 2.4 Wi-Fi was very slow. Turned router portion off and hooked up my old Wi-Fi puck (google) and tried it - that worked fine. So I returned it for a different brand. BB tech seemed to think it was defective.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi SonyGuy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your C7000 and have already returned it. This resource should help you troubleshoot when experiencing this issue: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you decide to repurchase the C7000 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Not the best experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Harley was not really engaging, borderline rude and made me feel any questions I had were a bother or sounded rediculous. A lot of facial expressions which sometimes say more than the spoken word. I did speak with the manager who said he would talk with Harley.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 3 out of 5 stars
Reaearch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t bad at all it is pretty good to say the least.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Good router but not durable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent when it works. Ours broke within a few months.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Mattnky,
All NETGEAR products come with a 1 year hardware replacement warranty, and if your C7000 is defective or has failed NETGEAR Support will be happy to help you with this, and issue an RMA replacement if necessary. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Netgear Saved me Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased netgear router modem for internet service. Best decision I have made in a long time. Saved me $14 per month rental. It works well with all my devices.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
I would recommend this to a friendRated 3 out of 5 stars
Returned it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get it to work with Comcast. Got frustrated and returned it.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DickJones,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
No range
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slower than advertised. Doesn’t work particularly well over long distances.
This review is from NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Mike,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.