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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 14097 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the exceptional speed, performance, and ease of use that this router provides. Users frequently highlight the simple setup process and the reliable signal strength and coverage it delivers throughout their homes. While the vast majority of feedback is positive regarding its compatibility and value, a very small number of users have noted occasional issues with lag or buffering. Overall, the product is highly regarded for providing a dependable and efficient internet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 697 Showing 13,921-13,940 of 14,097 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and improvement over Xfinty modem good modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought a different router about a year earlier and it worked for a little bit but wound up having to buy a stronger one. We bought this one & have had no issues since!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modum/Router review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working as it should. Installation was routine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job - but not on Comcast - in MA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fairly technology inclined , unit worked than after about a week , keep on going , off , then on , all different times could work for a day , then down , the issue is the latest software update does not fix the problem , at least not in MA -went back to old stand alone modem and separate router . Its not a Comcast problem . Issue is in router - note - no telephone - so just internet and connected to a TIVO -owned personal. I am glad that Best Buy understands and is a good place to buy things I rarely return items and they took it back . No questions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear ac1900 cable modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my cable package thru spectrum. Easy to use and setup. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High speed internet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from an older netgear two in one. I am a fan of the modem/router combo (less equipment to deal with) Our house lay out is kinda long and the TV room is an addition on the back far side. the router/modem is in the front middle area of the house and the wifi covers the entire house with great signal in the tv room. We use it to stream netflix mainly and in combination with our internet it streams very smooth. Also there are four users and it handles all four no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nethear modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! My internet now works better and faster

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Long time Netgear user.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Coming from a DOCSIS 2.0, this thing is lightning! Because it's a 2 in 1, you have less cords and cables to deal with also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Up to speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new router even though I had high speed internet things were really slow..now I'm up to speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, does the job. Way better than any box you get from a provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't get too hot, reliable so far. Great for two or three devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem I had a modem from time warner and it sucked so I looked into this one and all I have to say it is amazing worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and has great internet connection/speed.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and reaches in all placed of our fairly large home. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I found configuration to be a breeze with this

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quality Modem Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a couple years now and it has handled all of our wireless needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem Purchase for Xfinity Internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Best Buy as best option, and it has done the trick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem/router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE HAD BECOME OVERLY FRUSRTATED WITH OUR PREVIOUS MODEM/ROUTER SO WE WENT TO THE STORE TO ASK QUESTIONS ABOUT IT AND THE FIRST ASSOCIATE WAS HONEST ENOUGHT TO ADMIT THAT SHE DIDN'T KNOW MUCH ABOUT THEM BUT DID GET SOMEONE WHO DID AND HE RECOMMEND TWO UNIT THAT THEY HAD ON THE SHELF BASED ON WHAT WE WERE USING IT FOR AND WHERE WE WERE USING IT. IT WOULD APPEAR THAT THE UNITS THAT WE HAD BEEN USING BEFORE WERE TOO SMALL FOR THE SIZE OF OUR HOUSE AND THAT WAS CAUSING THE DROPS AND THE SLOW SPEEDS. THIS UNIT HAS THE POWER TO HANDLE BOTH.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, provides enough channels for all devices. The Netgear Genie is a great software for managing home network. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Dual Band Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router at my local Best Buy store and it was easy to setup up and the wireless reception is great in the whole house!

    I would recommend this to a friend