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Customer reviews

Rating 4.6 out of 5 stars with 14097 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the exceptional speed, performance, and ease of use that this router provides. Users frequently highlight the simple setup process and the reliable signal strength and coverage it delivers throughout their homes. While the vast majority of feedback is positive regarding its compatibility and value, a very small number of users have noted occasional issues with lag or buffering. Overall, the product is highly regarded for providing a dependable and efficient internet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 14,097 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awsome router. My internet is a lot faster now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    AWESOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR IS THE BEST I WILL EVER BUY ANOTHER BRAND :)...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max download speeds I received on a good day with gig speed internet service is 900mbps. Most of the time is hovers around the 500-700mbps. Pretty decent all in one combo and pretty good bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wifi for home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem/router to replace Cable One rental modem becuse the rental couldn't keep up with all my wireless items. This modem has stronger wifi signals at 5ghz and I currently have 3 Roku's, 2 laptops, 3 cellphones, Xbox and Ps4 all running off the wifi simultaneously and bot to mention 2 hard wired devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with TWC. It is really fast very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Pathetic experience, no good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I got the new Netgear C7000 (Nighthawk AC1900 cable modem - wifi router combo) as Netgear claimed it can bond with 24 downstream channels, hence better surfing experience. I had old C6300 that has 16x4 bonding, this one has 24x8. However, after I activated new modem, it still bonds 16 down and 4 up, instead of 24 down and 8 up. I called TWC, they say its Netgear issue. Called Netgear, they did not even understand initially what channel bonding is, the very point on which they are selling this modem and were of no help - they asked me to talk to TWC again!! I called TWC again this morning, they said this modem should bond with 24 channels, but technically 16 channel bonding was sufficient for the 100 Mbps plan I am on (am already getting 118 Mbps down, thanks TWC, am very satisfied customer). I personally think, a 16x4 modem can be fine with over 500mbps package as well, if TWC introduces it in future. I did factory reset on the C7000 router, still it was bonding 16x4. I then called Geek Squad. They could not understand or help me at all! Then the agent said that he can have someone come over to my home, thats a $100 bucks. This is such a sham. I am returning the modem, and keep my existing C6300 modem. This has been a biggest disappointment! I think its better to wait for DOCSIS 3.1 modems to be introduced (DOCSIS 3.1 system can offer upto 10Gbps down speeds). Poor show!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Netgear 1900 Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good ! It has supported the internet for two computers, both direct cable and wi-fi. It has also handled all of our smart TV functions to our satisfaction. No fifth star because I have not had it long enough for true durability criteria.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid internet option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an alright option for the time-being. Definitely going to upgrade later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a few years until it just died. Purchased a replacement of the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy user

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one. The other lasted years. Would recommend and would buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Initially had to connect customer care for installation but issue resolved after representative visit at the location. Technician fixed the installation issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WoW

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WoW...The Wi-Fi Is in creditable...I Pick Up In Different Rooms And On Different Devises

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the item a little expensive but it's ok i am not happy about them adding membership i didn't ask for still sorting out that mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Netgear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed and provides great WIFI range. very compact and neat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nighthawk dual-band router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the product for around 5 months now. I purchased this product when I moved to Time Warner. Sometimes I get blazing speeds and sometimes I don't. The pros: - They have some good diagnostic tools that help you figure out if you are getting good signal from the provider. The cons: - Even if you get good signal from the provider, I experience a lot of drops in the service. Using the tools, we identified that the signal coming to us from TWC was weak initially. They came over and "fixed" the problem - not sure what they did. I still experienced some drops and called the Netgear support for help. They had me change the channels. So far I've probably experienced 4-5 drops over a few months. I am going to monitor a few more days to see where the problem exactly is. When I figure out that it's not the modem's, I will update the review and the rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing combo. Worth every penny. After lots of research I found this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router ever..! Serving for over 5 years and still going strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets hot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but I have to keep a fan on it. It gets hot and then starts having intermittent service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had TWC rental modem and finally broke down and bought this.....I can honestly say it's one of the best internet item's I have purchased. All the good reviews are right on the mark with this modem !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    2 years later, router super slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works well with my internet provider. Great speeds for the computer connected by ethernet. Over the past year speeds have dropped to an intolerable 10 to 20 mbps using the router. I live in an 1800 sq ft condo so not a huge place. Modem still works great. Today i bought a router that makes me realize how much I've missed out on. 250 mbsp every corner. All-in-one is the bad idea I originally thought it was.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi ComputerUser,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team