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Customer reviews

Rating 4.6 out of 5 stars with 14066 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 14,066 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The app is amazing to turn on devices and control whom gets access to your WiFi service. It’s easy to use! The speed is great! You get three options for WiFi joining. 5gh , 2.5 gh, or guest network. This is definitely an option I recommend if you want to own your modem VS renting it from the cable company

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Replacement but hoped for better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old N300 unit and cable modem whos time had come. I love the fact that the installation was very simple. From unpacked box to full operation took only a few minutes, and that included syncing it with my internet provider. Very strong signal everywhere in my house. Now the kids can watch Netflix upstairs without it pausing every 3 min to load. However, the NetGenie software is not what I was hoping for. It has an app for your phone, but you have to be in wifi range of it. It does finally allow you to block access for certain devices, but only if those devices are currently trying to connect to it. So I can't block my sons tablet unless he's trying to log on. It would be nice if it stored a list of devices that I could go in and regulate whether they are allowed to connect or not or their level of parental filtering. I was hoping to be able to control wifi devices from farther distances (ie-work) so that i can block access to tablets and DS's before homework is done and we are home from work. The only way to do that is to shut off ALL wireless access in the morning before I leave, but then that shuts off my access to my thermostat, and security cameras as well, and I dont want to do that. So I guess the device gets 5 stars, but the poorly written software takes it down to 4.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    A great all in one router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let anyone talk you out of buying this modem router… It's excellent You won't need anything faster… Because there are not any services that are faster! LOL Works great… Works great with my 325 MB a second download I have slow upload speeds with Spectrum… But I still get 24 MB a second This router works anywhere in my house my house is 2200 where feet… Actually it works anywhere out side in my yard as well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great combo for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works plug and play with a lot of providers, if not - you may just need to go to your provider's site and activate. been working great with no loss of connectivity, no slow downs or restarts needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great high-end router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo unit is super fast, easy setup and better than my prior Arris Surfboard model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk Modem/Router Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed it on 12-21 and re-established a better connection for my Dell Inspiron 7577 Gaming laptop and now have my own Wi-Fi connection for my phones and in my room in the house which I run a 75' foot ethernet cable upstairs to my room and then use the 2.4ghz for my Ps4 which works great gives a stable connection. As for my phones on the 5.0ghz channel it runs faster then ever since I now have my own dedicated connection. I am very happy with my purchase. Even a Spectrum tech came out to service the unstable connection in the house and it was due to the extra line of cable being toggled on and off while it was not connected to any signal it was causing the main line downstairs for the modem to be unstable and kept dropping the connection and yet my family tried to blame it on me buying new equipment and they were proven wrong and told by a technician I bought the best you can buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best in Class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with Xfinity. Works really great without and connections issues till now. No need for separate Modem and Router when you can everything in one. Connected more than 6 devices (4 phones, 1 Ipad, I Nintendo Switch and 1 TV) and all worked well. So happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Netgear Nighthawk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem dual band router works very well I subscribe to a 150 Mbps service I consistently get right at 150-160 Mbps with this. logging into the main menu is easy so you can control your SSID broadcast and control who can see it, you can even set up a guest network if you like. I recommend this as an option over renting from your local provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router/Modem!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid speed and signal. The only gripe i have with this is that there was a slight power flux in my house for a millisecond and it reset this modem/router back to its factory settings. Fortunately the factory wifi name and password are stickied to the bottom of the nighthawk router. Definitely consider getting a UPS power supply for this router.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Netgear Nighthawk Dual Band AC 1900 Modem/ Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic wireless connections in large 2 story house (9 devices are going at once). Great speed tests. Replaced Comcast modem/router and it's faster. I recommed this Netgear Nighhawk Dual band modem/router to anyone that it's compatible with their ISP. Never have to reboot the Netgear Nighthawk. Easy to install but you have to call your ISP to give them the MAC address and it's done. 5 STARS!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is Router and WiFi two in one. So, the price is cheaper compare to buy a router and WiFi separately. And usually, a cheap WiFi 6 does not include 2.4G WiFi for an old computer, printer, camera, or other devices. Before, my download speed was 3M/s, but now is 14 - 15 M/s. So it did increase my internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandsons easy to follow instructions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem and router are a perfect pair they work well with each other . The hook up was very easy and the installation directions were easy to follow my grandson did just as the instructions said to do and for him being only 13 years old did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Great combo modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately worth every penny for this router great speed long distance,and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. It works perfectly and totally changed the speed of my home internet. I am so happy to choose this one. Absolutely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happier with Nighthawk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having Major issues for too many months with optimum's service and modem/router, so I picked up this Nighthawk unit from Netgear. My service is now greatly improved and 1) I like the fact that I'm no longer renting the modem/router from optimum and 2) I'm now able to see reports on my connection, speed, traffic, and channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new Modem & Epson printer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what was needed. My IT guy installed it. However, I had purchased a 63XL HP print cartridge prior to that which cannot e retuiirned due to return limitations! My IT guy purchased a new Epson XP-7100 printer more recently along with print cartridge. it would be so very helpful if I could return the new 63XL HP Print cartridge--I absolutely cannot use it--(it is new) and I am a widow on very limited income! The 65-70 would be most helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Netgear Router/Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that helped me save money from renting equipment from internet provider. Works as advertised. My only reason for rating 4 out of 5 is I wish the price was more affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a housefire so we have been replacing many electronics in our home that had melted or been damaged from smoke and soot. We went right back to Netgear. We loved our previous one but bvb this newer model is even better as far as performance and ease of use. There are 4 ethernet ports which is great for the kids gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent and I would highly recommend it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Combo Modem - Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an upgrade for my home wireless, and didn't want to have to rent the modem, so... This Netgear - Nighthawk Ac1900 Dual-band Router With Docsis 3.0 Cable Modem - Black , C7000-100NAS was just the ticket. It's fast, multi channel, multi band and super easy to set up. My network came right up, except for some hiccups with a Windows 10 box, but that wasn't a Netgear issue; it was classic Windows control issues.

    I would recommend this to a friend
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