Customer Ratings & Reviews

Buyer beware if have Xfinity. I purchased this modem in August. I didn't realize it at the time but I thought I had outages for the past 2 months with no internet connection at times. This week for 2 days, I had connection issues to the internet. Contacted Xfinity which they tried to troubleshoot but couldn't get a signal to modem. The technician came and replaced the cable to see if that would resolved the issue. Tried to do a factory reset but nothing happened when pushing the button and lights wouldn't cut off. Finally the technician said it was the modem. This modem only lasted a little less than 3 months and it's trash. Do not waste your money on this modem because you will have connection issues. I will no longer waste my money on Negear products again.

Great product, works great, ease of installation and configuration was simple.

Bought a new modem router and after I hooked it up and went to install instructions someone else must have brought it back. On the instructions someone wrote passwords then scribbled them out. I had to do a factory reset to get it to work, and still having dropped internet. I should have took it back

This was fairly easy to set up. We were experiencing spotty wifi in our house (not overly large) and this corrected the issue.

This router is great for small areas, doesn't take up as much room as the others. Wires are hidden on the backside.

Nice to have a combo of modem and router to avoid rental charges from your internet provider and also one less equipment.

The Router and Modem was easy to set up but U have to call the internet service provider to update your upgrade.

This brand is good for house. We need more stable internet in during Corona days. And it work good

I bought a couple of cable modems and the signal was not strong enough to cover the apartment. True is a bit pricey but is worth every dollar.

Im syre this would've worked fine but i forgot i was on fiber and not cable. Lol

Excellent products and excellent customer support. We will shop at Best Buy in the future.,

Work well!!! No issues with streaming on internet even during this elearning and wfh situations.

Great router, just recently the app for it not working right

The reviews for this router modem combo and the price were fantastic so I thought I’d give it a whirl. No complaints so far.

Wirks as goid or better than the ines cable companies charge you 10.00 a month forever

Works great! Set this up for my mom. Just make sure you reach out to the provider when setting it up so you can get everything set up at the right time.

The router replaced the one I had to use for the company and it’s super fast and a great connection

This is my second Nighthawk. Good so far. No noticeable changes to my speed.

I would like to see in two months time if the modem continues to be problem free and efficient.

Second one I've purchased. Pays for itself. Had the last one for 6 1/2 years.