Customer Ratings & Reviews

Writing a review to get BB points. The item is ok.

I bought this because I want to get good wifi but I notice that power is not so strength

Work great but the range is low. Need extendeder to remove dead area

WiFi it’s ok as long is close to the reception device!

Little expensive but helps out with all the devices that are tied to this router.

This router doesn't handle phone lines. It could not replace my Comcast router.

Spendy for the improvement. Probably not the best for gaming

Adequate for use but a better router would be the way to go.

Don’t know how it works... check the summery above.

Works great for a year this will be my last netgear I’ll ever buy get warranty on it if your going to buy this junk. This is going to be my third modem.

I'm not bashing BBY, this review is solely targeted at Netgear the manufacturer. I bought this modem/router July 2019, it's been 9 months and the modem's been acting up, periodically losing connections and resetting/erasing wifi settings by itself. I thought I had a 1-year manufacturer warranty covered, WRONG! you only get 90-days warranty, if your Netgear network product goes down between 90-days and up to a year like in my situation, you have to pay Netgear EXTRA to get it replaced/repaired under RMA! I don't think I'll ever buy another Netgear network equipment in my life.

Weak connection WiFi in my basement and upstairs, since router in middle floor.

Not much different than the one I was renting from Comcast meh ok

Not to happy with WFi. It keeps dropping wifi. Internet works great

Although wireless seemed to work fine, I could never get the usb port to recognize any hard drive plugged into it. Chatted with both netgear and Western Digital. No luck. Never had problems with netgear in the past, but this one was a dud.

Not that fast, and inconsistent in wireless download speeds

Doesn't perform well with multiple users I replaced a better one

Weak reception in the house---but I'm not sure if it's the product or the Time Warner service delivered to the neighborhood and my house. It hasn't been much of an upgrade from the small TW router---when it should have been. At least I'm not giving that money to cable company to "lease" their equipment...ugh

I bought this because of the listed speeds that it could handle. After installing it and setting it up I called Spectrum and had them upgrade my internet speed to the Ultra (400Mbps). For the next three weeks I kept testing my speed and I didn't get anything over 100mbps. I called Spectrum several times and they couldn't figure it out either. Eventually Spectrum sent out a support tech to find out what was wrong. Apparently because this modem is only DOCSIS 3.0 it does not support the higher speeds (it needs to be 3.1). I have since returned this modem/router.

Hi not at all what I was expecting, the hardware is faulty and it lasted just 4 months working correctly and of course that puts you out of warranty, Netgear will ask you to buy another of their products online (Gearhead) just to be able to get support...