Customer Ratings & Reviews

The product advertises that it works with spectrum and it does to an extent. There were constant package drops, and connectivity issues. If you can deal with the drops and having to reboot the modem and/or just have a wired connection then this is great.

It's good but a little bit too expensive even though I bought it on sale

Worked okay when we had it. Switched service providers and don't use it anymore.

Requires manual backup. Stop backup is not working

Great product and does what I need it to do. The router/modem is just a tad on the larger side, so it won’t do well if you were looking to hide the router in a small space.

My last modem decided to quit on me, so I thought I'd try an all-in-one modem/router combo. I was not impressed with this device. Coverage is ok, but the throughput speeds are horrible unless you're right next to the device. I eventually dumped this device and went with an Arris modem and a D-Link router.

Initially I was using 300 mbps plan. Later I updated it to 600 mbps ( as this is the max speed supported by router) but the speed I get max through WiFi is 150 mbps where as Ethernet gives 620 mbps. Feeling sad as to waste money to buy a new one

Not for gaming or streaming but pretty good otherwise

It works well without any issues, however nothing special.

This thing is trash. I've owned it for a year and this thing constantly drops signal daily. I've tried factory resets on the unit but it doesn't help. Beware if you get this unit as you'll see in the logs unusual activity such as ping of death in the netgear logs. Don't believe me, Google this model number and ping of death and you'll see the forums with no solution to this issue.

IT DOESNT REACH AS FAR AS I NEED. AND I DONT HAVE A VERY HUGE HOME.

This works great! I love that I can set up a guest Wifi if needed and there is regular 2.4ghz wifi and 5g wifi.

I purchased this after the modem my internet company provided couldn't push the wifi speeds I was paying for. This modem claims to reach the speed I should get, but was actually worse than the used equipment from the ISP.

I don't like the operation system and you need a roku account worst TV ever

The internet has stopped working a number of times.

It was worked great until for about a week until my kids came home and now websites freeze constantly. I'm averaging 50Mbps on 100Mbps Spectrum Cable . My previous 4 year old modem and router worked way better than this. Together, I only had to reset them when my kids were home and all of them were using the WiFi. Now, I'm constantly having to reset this crap every 10 to 15 minutes even when I'm alone and have just one device connected. I haven't added any new devices since I got this . I should have done better research before wasting almost $200 dollars.

Garbage i dont know why in the blue heavens i decided to buy Netgear. There service sucks over an hour on hold for nothing. Never again. I will look elswhere plus i was super missinformed by a Best buy employee about this product

The router/modem did work fine for year and half. Then one morning, there was no wifi signal. All LEDs had gone to solid (green or amber) state. Issuing factory reset did not make any difference. Appears to be defective HW.

Router was defective right out of the box but Netgear kept blaming Verizon until the return period ended and it was too late to return to the store. Tech support was not helpful at all and was wrong about everything. Customer service also gave me the runaround for weeks.

First time having a Netgear and I am very disappointed. The modern/router keeps dropping the connection. I have called the provider several times and I don’t get the same issue with the provider’s modern/router.