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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.6 out of 5 stars with 14086 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's exceptional speed, performance, and ease of use, often highlighting its strong signal strength and extended range. Many also appreciate the straightforward setup, reliable WiFi coverage, and overall good value. While there are occasional reports of lag, these instances appear to be infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 14,086 reviews
  • Rated 5 out of 5 stars

    Excellent modem/router combo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great router and modem Better than paying the cable companies every month just to rent there’s good wifi strong signal throughout a two story house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great right out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup with Xfinity, good speeds, basically just worked right out of the box with minimal setup to let Xfinity know about the change in modem. Highly recommend for a family that needs basic connection for TV, gaming, and basic home Internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and efficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this a while now and it’s a solid router modem combo. Only have to reset maybe a couple times a month but that’s probably more on xfinity. Range is decent but you definitely get fastest speed closer to it. My home office is on the other side of the house so signal is a little lower and at times the video and buffer when there are multiple streaming devices running at once, but that is expected. A mesh system is what I probably need but this gets the job done with minimal work required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Arris sbg68... Something or another and it was dropping service and wifi would just cut out. I would have to unplug then plug back in. Well no more since I got this modem/router I have 14 device connected to it and doing all different things not a hitch. Easy to setup and range is better than my previous one too. I told my friend about this one and now he has had it for about a month and he said no problems with his either. I think it's great and fast. A little pricey but worth it in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support Netgear!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Netgear. This is the 2nd one I have purchased. Very easy setup. Unfortunately I have to return for a Higher speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price, Great WiFi, Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as our old router finally went bad on us and Xfinity told us that we could go grab a new one from Bestbuy. I picked this up and it was immediately plug in and go! I also notice everything runs much more faster - I would definitely recommend this as it's also a very reasonable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for just shy of a month and so far this has been a great router/modem combo. The "Nighthawk" line was recommended to us by a family member and the gentleman at Best Buy who helped us suggested to get one of the two-in-one combos because it saves some money. We were glad that we found the two-in-one in the Nighthawk line and we haven't been disappointed with our purchase at all. We have multiple devices that get used simultaneously and have not had any connectivity issues or problems with streaming, etc. It was easy to set up, too. I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the small home I'm in it has great reach and does everything I need. If in a larger home or two story would not reccomend but otherwise it's great. The app is nice too gives a lot of control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the original Cable Modem Router I bought cause I needed the 24x8 channel bonding and the AC 1200 was only 16x8 I believe. Pretty easy to install, but I had to call my ISP. Some ISP's you can plug and play I believe, but mine wasn't. Not a big deal cause after I installed it and began using it, WOW!!! This was much better than the unit I was paying $12 a month for!! Not to mention it'll pay for itself in a year and a half and it's faster, much wider range, and I don't have to reset it 2 to 4 times a day like I did with the one I rented from our ISP. Definitely worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent router/modem...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Have had over 30 days now with 100% reliability with great speed and coverage. Highly recommend this router/modem... worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and strong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to setup and connect. We have a strong signal and know that we are protected as well. We stream, video game and internet at the same time in our house and this has been a wonderful router for our home and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Modem/Router on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. I use to have the Netgear N600 and had dead spots all over the house and dropped internet when multiple devices were on the network. This eliminated all of that! No problems at all since the upgrade. Flawless fast internet even when all devices are connected at one time (e.g. Netflix streaming, xbox gaming, laptop, iPads, Nest Thermostats, and iPhones). Use to drop internet to ipads and phones all the time. No more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using a different router with my Xfinity internet with blast speed. It was terrible. The range was awful as it wouldn’t reach my whole house, and it only transferred a fraction of the speed I should have been receiving. Once I got this thing fired up, which was as easy as any other modem/router, my range is massive. I can use my internet while out in my yard. I have a full signal at all locations of my house now. Also, I am currently receiving the full speed through Xfinity that I should be. This was a much wanted and pleasing upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and great signal range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi router. Im not very tech savy but the setup for this was crazy easy. Havent had any kind of problems whatsoever. Setup is upstairs in the bedroom and the signal reaches all over just fine.even to the outdoor cameras. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for your home internet very easy to install and set up. The price for this product is very reasonable and will save you lots of money in the long run works better than the one you get from your internet provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you need speed go Netgear!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our service got a bump from 40mbs to 300mbs the routers supplied by our cable company just never seemed to be up to the task. Enter netgear! We now have coverage for our entire property and beyond. No blank areas. Set up was a snap even for the not so teckno inclined !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem/router on the market!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast as my cable service and I used to pay $14 a month to rent their cable modem. Their modem worked just fine, but I wanted to lower my monthly bill, and decided on this modem/router from Netgear. Folks, you won't be disappointed! I know it can be confusing which one to buy, because there are so many options. However, if you stream Netflix, have kids at home online for school, game online, have multiple phones connected at once, or use multiple devices online at once, this modem will do the job and then some! It has plenty of speed for your everyday activities. It is a great price and will be a great money saver in the long run. Now, something to keep in mind in case you are not tech savvy. Getting this set up with your provider (Comcast, Cox, etc) will take patience and about 10-20 minutes. Once it is up and running, you will notice that the wi-fi signal will not reach its full strength and signal until it has been plugged in, and on for about an hour. This is completely normal! Test and see for yourself. Use www.speedtest.net and watch how your signal and strength will improve after about an hour of use. This router/modem combo is excellent, and will provide all of your needs for years and years. Purchase with confidence :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance, compact size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased combination Modem/Router to free up space. Use with Spectrum Internet, very fast, wireless coverage is pretty good (2,100 square foot home). Purchased based on recommendation of Best Buy sales associate. Did not want to pay equipment lease fee from Spectrum and it is on their list of approved Router/Modems. This is the second one of these I purchased in the last 3 years. Typical of Netgear their units last 2-3 years before starting to fail, not happy about this but while the units are working they perform excellent. Easy to set up. Only have a USB 2.0 port vs USB 3.0 which should have been upgraded by now. Overall satified with the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy I upgraded!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cut the cord with cable several years ago and since the cable company never upgrades your modem but still charges you per month for it, I decided to cut another bill with them again. I purchased this modem which is strong enough for at least 3 cell phones, an additional wi-fi extender, tablets, and all of our streaming (2 roku's) and never boggs down, and no more black outs with Sling! Plus I saved over $10 a month off my internet bill. So worth purchasing your own modem! Extremely easy to set up had it hooked up and running in about 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and excellent range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to setup and improved my download and upload speeds significantly, compared with the Ubee modem/router provided by TWC. Before I purchased this model, I had tried a similar model with 3 antennae that were adjustable. However, I noticed WiFi weak spots as I moved further from the router (2 story home). I was told the antennae were directional but would provide stronger signal where needed. Not True! I returned that model to Best Buy and bought this one. It has much better coverage with a strong WiFi signal in every part of the house.

    I would recommend this to a friend